Qualified Professional

Compact Health Services LLC assists peers with building and understanding the elements of mental health and substance abuse recovery plans by helping create and achieve goals such as life, health, treatment, medications, and overall recovery. Peers are accepted and treated with dignity, given the opportunity to be part of the Compact Health family, increasing their chances to achieve goals and become future leaders. Compact Health Services is dedicated to providing quality community-based services while following our 5 core values.

About the role

The Qualified Professional (QP) for supported living is responsible for the clinical supervision of residential programs and services. The QP acts as a liaison with other service providers, including the person’s care coordinator, and plays a primary role in developing, monitoring, and assuring the quality of services and supports for everyone served. This position requires teaching and assessing the performance of direct service personnel. The QP must have a working knowledge of regulatory rules and laws governing the services provided by Compact Health Services.

Responsibilities

• Monitor staff’s provision of services and interactions with people served
• Complete person-specific and service provision training for direct service staff
• Ensure PIs are educated on all changes to a person served plan throughout the year
• Conduct site visits at varying times and days, including some weekends
• Review documentation including goal data and goal notes
• Conduct record reviews at least biannually
• Review and edit monthly and quarterly notes
• Facilitate DHSR (Department of Health Service Regulation) surveys and other monitoring
• Prepare for and participate in audits
• Review notes to ensure all billing documentation requirements from various funding sources are met
• Ensure persons served have received all authorized services
• Ensure timely submission of SAL’s and other documentation for billing services
• Work with the billing department to resolve unpaid claims
• Present relevant clinical information during clinical meetings and annual plans
• Coordinate implementation of new plans and goals
• Assist with physician/psychiatric services appointments
• Ensure progress information and authorizations are copied to clinical home
• Work with house managers to link and coordinate community resources
• Communicate changes to all entities involved with the person served plan

Requirements

• (2) years of professional experience with the child mental health population
• Must be able to pass drug screening
• Must pass criminal and driver’s records check
• Must have reliable transportation and a valid NC Driver’s License
• Must attend all necessary training, meetings, and required classes

Qualifications

The QP must meet the educational and experiential requirements set forth by the State of North Carolina, which include one of the following:

• A master’s degree with one-year experience in the field,
• A bachelor’s degree in a human services-related field with two years post-graduation experience, or
• A bachelor’s degree in an unrelated field with four years post-graduation experience.

The QP is supervised by the Director of Supported Living.