Qualified Medication Aide (QMA)

General Description

Indiana Treatment Centers, in partnership with Ascension Recovery Services, is dedicated to assisting individuals on their path to recovery from substance use disorders and related behavioral health challenges. We are seeking Qualified Medication Aides (QMAs) to join our care team at our Mishawaka facility. In this role, you will function as a Behavior Health Technician with medication administration responsibilities, working under the supervision of a Licensed Nurse (RN or LPN).

Essential Duties & Responsibilities

• Administer oral, topical, and other non-parenteral medications as delegated by the supervising nurse and in compliance with Indiana QMA regulations
• Accurately document all medication administration in the electronic medical record (EMR)
• Immediately report medication errors, omissions, or variances to the supervising nurse
• Monitor and report client responses to medications, including side effects or adverse reactions
• Assist with medication counts, secure storage, and chain-of-custody procedures
• Support nursing staff with vital signs, patient monitoring, and delegated clinical tasks
• Maintain a safe, respectful, and therapeutic environment aligned with trauma-informed care principles
• Adhere to all Joint Commission, state, and federal regulatory standards
• Participate in required training and maintain active QMA certification
• Uphold the organization’s Code of Ethics and confidentiality requirements

Qualifications

• Required: High School Diploma or GED, Current Indiana Qualified Medication Aide (QMA) certification, Completion of CNA certification, Completion of a state-approved 100-hour QMA course, Successful completion of written and skills examinations, Current Basic Life Support (BLS) certification (or ability to obtain within 30 days of hire)
• Preferred: Prior experience in behavioral health, substance use disorder treatment, detox, residential care, or long-term care, Familiarity with trauma-informed care and recovery-oriented environments

Key Competencies

• Strong attention to detail and medication safety practices
• Calm, compassionate, and trauma-informed approach to client care
• Clear and effective communication with nursing staff and interdisciplinary team members
• Ability to maintain confidentiality in compliance with HIPAA and 42 CFR Part 2

Performance Expectations

• Zero unreported medication errors or variances
• Full compliance with Joint Commission, Indiana State, and federal regulations
• Consistent demonstration of company values: respect, integrity, responsibility, and engagement
• Effective collaboration with nursing, clinical, and recovery support teams
• Timely completion of required training and maintenance of QMA certification

Work Conditions / Physical & Mental Requirements

• Primarily indoors in a climate-controlled clinical environment
• Regular standing, walking, sitting, bending, and repetitive tasks such as documentation or vitals checks
• May involve lifting, transferring, or repositioning patients (
• Emotional Resilience: Ability to remain calm, grounded, and solutions-focused during crises, patient escalation, or team conflict
• Critical Thinking: Daily responsibilities involve assessing patient risk and interpreting clinical data
• Prioritization Under Pressure: Must balance multiple urgent tasks while maintaining regulatory compliance and care quality
• Communication Skills: Clear, effective communication with patients, families, staff, and external partners
• Attention To Detail: Accurate monitoring of patient safety, documentation, and regulatory compliance

Key Performance Indicators

• Zero unreported medication errors or variances
• Full compliance with Joint Commission, Indiana State, and federal regulations
• Consistent demonstration of company values: respect, integrity, responsibility, and engagement
• Effective collaboration with nursing, clinical, and recovery support teams
• Timely completion of required training and maintenance of QMA certification

Work Environment

Primarily indoors in a climate-controlled clinical environment. Physical Demands: Regular standing, walking, sitting, bending, and repetitive tasks such as documentation or vitals checks. May involve lifting, transferring, or repositioning patients (

Physical & Mental Requirements

• Emotional Resilience: Ability to remain calm, grounded, and solutions-focused during crises, patient escalation, or team conflict
• Critical Thinking: Daily responsibilities involve assessing patient risk and interpreting clinical data
• Prioritization Under Pressure: Must balance multiple urgent tasks while maintaining regulatory compliance and care quality
• Communication Skills: Clear, effective communication with patients, families, staff, and external partners
• Attention To Detail: Accurate monitoring of patient safety, documentation, and regulatory compliance

Equal Employment Opportunity

We are proud to be an equal opportunity employer. We believe that diversity and inclusion strengthen our organization and enhance the quality of care we provide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.