QSR Supervisor Trainee- External

Essential Job Duties and Responsibilities

• Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
• Recruits, interviews, selects, hires, and completes onboarding for all positions
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
• Delegates job responsibilities and shift duties and follows up to ensure completion
• Establishes build to’s and maintains the production management system
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
• Supervises and coaches team members to follow guidelines for food preparation and production management
• Ensures team members are properly trained on Brand and Company standards on an ongoing basis
• Cascades all relevant information and maintains communication board
• Implements new Brand campaigns and conducts new product training
• Ensures product quality, food safety, and operational standards are met
• Monitors and ensures accuracy of all cash, sales, and inventory control records
• Communicates as required with the district manager
• Completes all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
• Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
• Completes reports on all incidents following our 5-minute rule policy
• Owns all financial and operational metrics, resulting in a profitable restaurant
• Conducts team member check-ins and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
• Implements progressive discipline to address deficiencies in performance or failure to adhere to Company policies or regulatory requirements

Qualifications

• Minimum of 1-2 years restaurant management experience preferred
• Proficient in Microsoft Office Suite
• Valid state Driver’s License required
• Serv Safe© Manager certification preferred
• Open availability required
• Excellent communication skills
• Motivates, coaches, and leads team members
• Acts with integrity; keeps commitments
• Contagious positive attitude
• Conflict management skills
• Exhibits a sense of urgency
• Learns and leads by example
• Focuses on achieving results while having fun!
• Team player who can work well with others or independently