QSR Lead Representative, Full or Part Time

Job Summary

This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.

Restaurant Shift Lead Expectations

• Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
• Assigns shift duties to team members and follows up to ensure completion
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
• Coaches team members to follow guidelines for food preparation and production management
• Safeguards product quality, food safety, and operational standards
• Maintains accuracy of all cash, sales, and inventory control records for the duration of the shift
• Completes end of shift and end of day paperwork and counts as required
• Communicates any discrepancies to immediate supervisor
• Guarantees a safe environment for team members and guests by following all government laws and safety codes
• Completes reports on all incidents following our 5-minute rule policy
• Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Qualifications

• Excellent communication skills
• Motivates, coaches, and leads team members
• Acts with integrity; keeps commitments
• Contagious positive attitude
• Able to gain control during stressful situations
• Exhibits a sense of urgency
• Focuses on achieving results while having fun!
• Team player who can work well with others or independently

Shift Availability

Shift Availability: Flexible Availability

Job Type

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements: Restaurant Shift Lead

Benefits

• Unlimited tip pooling
• Medical, Dental, Vision, Term Life and AD&D plans
• Flexible spending and health savings accounts (FT)
• Vacation paid time off
• Company holidays paid at time and a half
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan

Pay

N/A

Schedule

N/A