QSR Lead Representative, Full or Part Time

About the role

This position directly supervises the operations of a shift in a restaurant. The Restaurant Shift Lead coordinates the work of team members assigned to the shift and maintains the Company and Brand operational standards ensuring all guests leave satisfied.

Responsibilities

• Provides excellent guest service in a fast and friendly manner and coaches team members to do the same
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.
• Assigns shift duties to team members and follows up to ensure completion.
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations.
• Coaches team members to follow guidelines for food preparation and production management.
• Ensures product quality, food safety, and operational standards are met
• Monitors and ensures accuracy of all cash, sales,