QC Technician

About the Role

Under general direction of the Production Supervisor and/or Quality Manager, the Quality Control Technician coordinates the implementation of quality standards and systems, monitors to ensure standards are met, improves systems, tests product and process characteristics in a control environment, helps troubleshoot problems, and ensures compliance with both internal (regional, national managers) and external (industry codes, local, state, and federal regulations) requirements.

Responsibilities

• Comply with Company Safety Policies and Procedures.
• Utilize systems methodology to conduct business activities.
• Conduct routine and non-routine analyses of raw materials, in-process materials, environmental samples, finished goods, and other samples.
• Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
• Identify product quality problems and recommend solutions.
• Calibrate, validate, and maintain laboratory and QA equipment.
• Follow standards established to carry out troubleshooting, testing, calibration, organization, and project management.
• Reduce color variation in the manufacturing process, manage quality forms control, and database entry.
• Perform and document dry and wet tile testing as per the QC plan (XRite checks, AC Ratio, Absorption, TBS, Permeability, Gapping, Stacking, Walkability).
• Monitor testing procedures to ensure all tests are performed according to established item specifications, standard test methods, or protocols.
• Log testing results into SAP and release finished goods per Control Plan.
• Report all product exceptions as per non-conforming materials procedures.
• Monitor color consistency and overall quality during extrusion, stacking, and once the product reaches the yard.
• Issue and control color formulas to ensure accuracy on the production floor and color visual standards.
• Print and verify pallet labels.
• Perform frequent visual inspections of wet side processes and activities daily.
• Perform visual inspection of finished goods daily.
• Conduct monthly pallet audits to ensure accuracy.
• Ensure lab cleanliness and safety standards are maintained.
• All other duties as assigned.
• Regular attendance, timeliness, and scheduling flexibility.

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, equipment manuals, and company manuals and procedures.
• Demonstrate manual dexterity and mechanical aptitude.
• Good communication skills and ability to read, speak, and write English (bilingual Spanish helpful).
• Ability to observe, identify, deduce, and troubleshoot equipment malfunctions.
• Quick learner and ability to work under minimal supervision.
• Math and computer skills.

Qualifications

• High School Diploma or equivalent and training or certification in a relevant skill or trade.
• 1 - 2 years' experience in a relevant field.

Work Environment

• Flexibility to work nights and weekends.
• Exposure to uncomfortable sounds or noise levels.
• Withstand exposure to temperature extremes inside or outside.
• Prolonged standing or remaining in a stationary position.
• Complete repetitive movements.
• Bend and/or twist.
• Lift, move, or transport items up to 50 pounds.
• Ability to move or traverse about the facilities.
• Work around dust, chemicals, and other substances, and in various environmental conditions.
• Wear all required personal protective equipment (hearing, vision, and hardhat protection).