QC TECHNICIAN

About the role

OnScent is a manufacturer of fragrance and natural cosmetic solutions with world-class natural, organic, and sustainable materials for the fragrance, cosmetic, and personal care industries. We are seeking a Quality Control Technician to work at our Norwood, NJ location.

Responsibilities

• Perform quality control testing and sensory evaluation of raw materials, in-process samples, and finished products using analytical methods such as specific gravity, refractive index, melting point, gas chromatography (GC), and other laboratory techniques to verify compliance with established specifications.
• Review, prioritize, and approve incoming materials and production samples based on operational requirements, customer orders, and quality standards.
• Generate, maintain, and organize quality documentation, including Certificates of Analysis (COAs), specification sheets, laboratory records, and quality data within company systems.
• Communicate quality findings, non-conformances, and product disposition decisions to Quality, Operations, Procurement, Purchasing, and Customer Service teams, while supporting investigations of customer complaints and product quality issues.
• Collaborate with cross-functional teams to resolve out-of-specification materials, provide rework recommendations when appropriate, and support continuous improvement initiatives related to product quality and laboratory operations.
• Maintain a safe, clean, and organized laboratory environment in compliance with company policies, Good Laboratory Practices (GLP), and applicable safety and regulatory requirements.
• Provide backup support and perform additional duties as assigned.

Requirements

• Basic olfactory evaluation skills required; fragrance compounding experience is a plus with ability to distinguish subtle fragrance and product characteristics through sensory evaluation.
• Working knowledge of laboratory analytical techniques and instrumentation, including GC, refractometers, densitometers, and related testing equipment.
• Familiarity with quality systems, documentation practices, and laboratory data management.
• Understanding of chemical handling, laboratory safety procedures, and applicable regulatory requirements.
• Strong attention to detail with excellent organizational, problem-solving, and communication skills.
• Ability to work independently while effectively collaborating in a team-oriented manufacturing environment.
• Proficiency with Microsoft Office applications and computerized laboratory systems.
• Willingness to work on weekends as required.
• Ability to stand, walk, and work in a laboratory and manufacturing environment for extended periods, and lift up to 25 pounds as needed.