QC Technical Services Analyst III

Location: Portsmouth, NH, USA

Schedule

Monday – Friday, 8:00 AM – 5:00 PM (Standard Business Hours). As production ramps up and scales, this schedule will transition to a 4x10 alternative work week: either Sunday – Wednesday (7:00 AM – 5:30 PM) or Wednesday – Saturday (7:00 AM – 5:30 PM). Final shift assignment will be determined by production output timelines.

About the role

This critical role directly supports the rollout of our brand-new Large Scale Allogeneic (LSA) manufacturing project by owning sample logistics, technical inventory control, and core cGMP laboratory documentation. Operating under general supervision, you will ensure the flawless chain of custody for testing assets and act as a vital cross-functional bridge.

Responsibilities

• Sample Lifecycle Management: Execute precise sample receipt, login, and temperature-controlled storage tracking. Appropriately segregate clinical, commercial, and stability samples to guide rapid laboratory processing.
• Vendor Managed Inventory (VMI) Governance: Oversee the technical pipeline for site lab supplies and consumables; manage automated inventory levels, track cross-functional procurement workflows, and minimize stock-out risks to maintain uninterrupted production operations.
• Inventory & Chamber Management: Manage the long-term archival placement of retain samples. Lead annual physical inventories and coordinate structural preventative maintenance defrost cycles for stability and sample environmental chambers.
• Controlled Document Governance: Issue controlled-copy prints of active SOPs, Test Methods, and master assay execution forms. Coordinate periodic inventory reviews to maintain adequate bench-side stocks while archiving completed quality records.
• GMP Documentation & Authorship: Create, revise, and review localized cGMP laboratory documentation, logbooks, and material tracking protocols in strict compliance with data integrity regulations.
• Cross-Functional Communication: Proactively interface with cross-functional partners in Manufacturing (MFG), Supply Chain (SC), and broader Quality Control (QC) units to align sample delivery milestones with testing timelines.

Requirements

• 2–4 years of direct experience within a cGMP Quality Control laboratory, regulated pharmaceutical manufacturing inventory, or clinical repository setting is required.
• Practical understanding of quality systems, chain-of-custody tracking, cleanroom documentation workflows, and core aseptic validation principles.
• High School Diploma or equivalent is required. A Bachelor’s Degree in Chemistry, Computer Systems, Biology, or a related technical science field is highly preferred.
• Routine ability to handle ultra-low temperature environments (freezers/cold rooms), comfortably walk the production and lab footprint, maintain compliance during sterile cleanroom gowning blocks, and occasionally lift up to 50 lbs.

Skills

• Proactive, "go-getter" attitude with a strong sense of personal ownership and urgency.
• Strong written and oral communication skills, and a collaborative team-player mindset.
• Professional flexibility to manage ambiguity and adapt to shifting project prioritization timelines.
• Superior time management and analytical prioritization skills; ability to make independent compliance decisions using defined internal practices, company policies, and historical data baselines.

Benefits

• Compensation programs that recognize high performance.
• Medical, dental, and vision insurance.
• Paid time off (PTO).
• An agile career and dynamic working culture within an inclusive and ethical workplace.

Our full list of global benefits can be found at https://www.lonza.com/careers/benefits.