QC Analyst
About the role
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. The QC Analyst will be responsible for performing audits of the various functional areas within the organization to ensure adherence with SFS policies and regulatory guidelines.
Responsibilities
The QC Analyst will perform audits of various functional areas, including State Changes, Releases, Collateral Management, Repossessions, and Post Funding for both retail and lease portfolios. Specific duties include:
- Analyzing account documents selected at random to include title releases, state changes, collateral, repo’s, SOC’s, Unwinds, and VIN corrections according to federal and regulatory guidelines
- Reviewing and ensuring the accuracy of completed documents, ensuring maintenance and notes are completed in various systems
- Communicating with all teams within the organization to resolve any discrepancies
- Using policy, procedures, and knowledge of the business to resolve issues while following pre-established quality policies and guidelines
- Making suggestions for process improvements
- Maintaining familiarity with Titles/ Post Funding policy and procedures
- Maintaining confidentiality due to regular access to specified personal information of consumers
Qualifications
To perform this job successfully, an individual must have:
- Minimum 5 years auto finance experience specific to funding or titles processing
- High school diploma and/or GED
- Strong analytical and organizational skills with close attention to detail
- Intermediate MS Office skill in Excel, Access, Word, and PowerPoint
- Excellent oral and written communication skills
- Ability to interface work autonomously and handle multiple projects simultaneously
Skills
Preferred qualifications include:
- 6 months to 1 year of relevant experience
- Ability to work overtime as needed, including month-end volume increases
- Travel 0-10% on an as needed basis
- Reliable transportation and living within a commutable distance to Houston, TX