QA/UAT Engineer

About the role

We are seeking a QA/UAT Engineer to join our dynamic team. This role requires a balance between automation and hands-on product validation, focusing on the API platform and customer-facing experiences.

Responsibilities

• Build and maintain automated test coverage
• Design, implement, and own automated test suites across our API platform and customer-facing applications, including integration, functional, contract, and end-to-end testing
• Validate APIs and services
• Develop and maintain test coverage for REST and gRPC services, ensuring reliability across email, calendar, contacts, scheduling, and third-party provider integrations
• Perform user acceptance and exploratory testing
• Validate real-world customer workflows before release, uncovering usability issues, edge cases, and regressions that automated tests may miss
• Automate browser-based workflows
• Build and maintain end-to-end UI tests for our dashboard, scheduling products, and embedded experiences using frameworks such as Playwright, Cypress, or Selenium
• Leverage AI to improve quality engineering
• Use tools such as Claude Code, Codex, Cursor, and other AI-powered testing workflows to generate test cases, explore application behavior, accelerate defect discovery, triage flaky tests, improve testing efficiency, and help define how AI fits into our quality engineering practice
• Integrate quality into the development lifecycle
• Embed testing into CI/CD pipelines and deployment workflows so quality gates provide fast, actionable feedback on every change
• Investigate and triage defects
• Reproduce issues, identify root causes, collaborate with engineers to drive resolution, and maintain clear documentation throughout the defect lifecycle
• Support release readiness
• Participate in release validation efforts, helping ensure new features and platform changes meet quality standards before reaching customers
• Collaborate across engineering teams
• Work closely with backend, frontend, platform, and product teams throughout the development lifecycle to build quality into the process from the start
• Help shape the future of quality engineering
• Contribute to testing strategy, tooling decisions, AI-assisted testing workflows, and best practices as we continue evolving our approach to automation, quality ownership, and AI-native quality engineering

Requirements

2+ years of experience in software engineering, QA, SDET, Quality Engineering, or test automation-focused software engineering roles (including internships).

Experience designing and maintaining automated testing frameworks and suites.

Proficient in Go (Golang), Python, or Javascript, including the ability to read service code, understand application behavior, write tests, and debug failures.

Experience testing APIs, microservices, or distributed systems.

Familiarity with REST APIs, gRPC, contract testing, and API validation tools such as Postman, grpcurl, k6, or similar.

Hands-on experience with browser automation frameworks such as Playwright, Cypress, or Selenium.

Experience using AI-assisted development or testing tools, including Claude Code, Codex, Cursor, or similar coding agents.

Familiarity with CI/CD systems and modern cloud-native development environments.

Experience working with Docker, Kubernetes, GitHub Actions, kubectl, and GitOps-style deployment workflows.

Strong understanding of software testing principles, including test strategy, test planning, risk-based testing, and defect management.

Excellent written communication skills with strong attention to detail.