QA Supervisor

Location: Hanover (Logistic Ctr), PA, United States

About the role

Jardine Schindler stands for mobility. Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the company's success are over 70,000 employees in more than 100 countries.

Plans, coordinates, and directs quality assurance program designed to ensure quality production of products consistent with established standards by performing the following duties personally or through subordinate employees.

Responsibilities

• Formulates and maintains quality assurance objectives complementary to corporate policies and goals.
• Interprets quality assurance philosophy to key personnel in organization.
• Performs quality reviews of design documentation for compliance with stated requirements, including vendor quality standards and company quality records.
• Decides whether to accept a product or continue business with a vendor based on a review by the quality assurance engineer.
• Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
• Develops new approaches to solve problems identified during quality assurance activities.
• Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Prepares and presents technical and program information to the management team.
• Directs technical and administrative workers engaged in quality assurance activities.
• Plays an active role on quality management teams within the organization.
• Designs and implements quality assurance training programs to key personnel in conjunction with managers.
• Investigates and adjusts customer complaints regarding quality.

Requirements

• Bachelor's degree in Engineering, Management preferred
• Experience with Microsoft Office Suite
• Knowledge of SAP or other enterprise software and ProE design software
• Minimum 5 years related experience and/or training