QA Supervisor

About the role

As a premier global food provider, OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.

Responsibilities

• Develop, implement and maintain the HACCP program including record keeping, logs, trend reporting, and validation testing schedules.
• Maintain and oversee all HACCP/Food Safety record keeping.
• Conduct annual HACCP validations, reassessments, and initial validations for new products.
• Conduct HACCP and GMP/SSOP training for the HACCP team.
• Interact with USDA inspector on HACCP/SSOP related issues and ensure follow-up concerns are communicated back to QA Leader.
• Perform pre-shipment review of all CCP documentation.
• Responsible for all supervisory activities including scheduling, performance management, hiring, discipline, coaching, training and development, and termination recommendations.
• Facilitate transitions between shifts, seamless handoffs, and communicate key information to peers, team members, and Production Management.
• Maintain a safe work environment by ensuring safe work instructions, practices, and procedures are in place and employees are trained to comply.
• Apply corrective action consistently when required.
• Monitor plant operations to ensure compliance with quality and food safety programs through GMPs, sanitation audits, food safety checks (HACCP), and product quality checks.
• Actively participate in prevention and correction of quality-related errors.
• Participate in continuous improvement initiatives by identifying opportunities and recommending changes.
• Prepare routine and special reports documenting testing activities, test results, and operational issues (e.g., swab tests, finished product tests, HACCP audits).
• Administer the product recall program and disposition of returned products.
• Perform other duties as assigned.

Requirements

• 0-2 years of related experience is preferred.
• Bachelor's degree in food science or a related field, or equivalent food industry experience strongly preferred.
• Planning, organizing, coordinating, and leadership skills.
• Computer skills including proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint).
• Ability to work with employees at all levels of the organization.
• Strong problem-solving and decision-making skills.
• Demonstrated ability to communicate effectively both written and verbally.
• Ability to work in conditions with multiple, sometimes conflicting priorities, extended work schedules, and specific time constraints.
• Must interact well with other employees, work overtime as needed, and adhere to all Good Manufacturing Practices.

Work Environment

Position requires the physical agility to perform continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching/reaching, use of hands or fingers, talking, hearing, and feeling objects, tools, or controls. Work is performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people, and conveyors. Work may also be performed in a business professional office environment with standard office equipment. Position requires the ability to stand/walk for the duration of the work shift.

Pay

The salary range for this role is $72,512–$108,768, with a midpoint of $90,640. Offers are typically made between the minimum and midpoint of the range, based on skills, experience, and internal equity. In rare cases, highly qualified candidates may receive an offer above the midpoint; however, offers at the maximum of the range are not customary.

Benefits

Base salary is one component of OSI’s overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match, and a full suite of benefit offerings for you and your family.