QA Supervisor

About the role

The Quality Assurance Supervisor compiles and communicates information obtained from quality audits performed by the Quality Department to Quality Managers, manufacturing partners and the broader supply chain team. They report directly to the Sr. Quality Manager. This position is in the Dallas/Fort Worth area and is in person. Shift oversight / responsibility: 1st or 2nd Shift. Regular work week is 40 hours minimum with a reasonable amount of time allotted for lunch, not to extend beyond an hour without prior approval. Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.

Essential Functions and Responsibilities

• Tracks status and coordinates the physical samples of all components, WIP and verifies sign offs.
• Responsible for the delivery and archive of the Product/Component Binders for each Fanatics Collectibles products produced in the plant.
• Responsible for the coordination, tracking and delivery for all finished sheet (1 per form) to NY office.
• Provides routine status/reports on all components with regards to quality performance and status of QC through the plant.
• Attends product walkthroughs and BOM (Bill of Material) reviews, evaluates risks to timing, and potential quality alerts.
• Liaison with project management team to ensure manufacturing and finishing processes are on-schedule and support product release dates.
• Works cross functionally to manage on-site and in-process quality assurance checks for all WIP and finished goods across supply chain.
• Works with operators, supervisors and line leads in effort to meet the high-quality standards for each specific operation. Candidate will collaborate with other leaders across the organization to create and implement process where needed.
• Collaborates and educates our production operators, line leads, supervisors as to importance of key attributes with regards to quality as it impacts the collector. Works cross functionally with Brand Team to bring awareness to manufacturing teams for key initiatives/components in product. Candidate will assist and contribute to production training materials and implementation.
• Support the building of QA reporting & analytics
• Collaborate with the Topps and Fanatics Collectibles team to understand challenges and pain points in the supply chain and develop and execute plans to address ongoing issues and concerns with suppliers. Candidate will contribute to process re-engineering through participation and feedback.

Physical Demands

• Prolonged periods of standing and walking throughout the manufacturing facility
• Ability to lift and carry materials and equipment weighing up to 35 pounds.
• Regular bending, stooping, and kneeling to monitor machinery, inspect WIP, and handle materials.
• Frequent reaching overhead and below shoulder level to access materials
• Compliance with all safety protocols and regulations regarding PPE usage (including safety glasses, gloves, ear protection, etc.)
• Exposure to a manufacturing environment with varying temperatures, noise levels, and potential hazards.
• Tolerance for working in conditions that may include dust, fumes, and strong odors.
• Ability to remain alert and focused during long shifts and high-pressure situations.