QA Specialist

Implements company and regulatory quality standards across the organization. Audits and reviews quality data according to established procedures to drive proactive corrective actions. Work is generally independent and collaborative, with exposure to complex tasks within the job function.

Responsibilities

• Collaborate with other departments to address Quality issues that may arise.
• Coordinate with internal teams to track, process, and drive internal or external RMAs for assigned customers until closure.
• Engage and collaborate with suppliers to resolve nonconformance quality issues.
• Perform receiving inspection, in-line/outgoing inspection, and first article inspection for assigned customers.
• Ensure Quality system compliance, track, and create quality reports for customers.
• Facilitate meetings with stakeholders; utilize leadership to gain resolution.
• Chart, evaluate, and report data for quality system metrics.
• Assist in creating, updating, and managing documents while ensuring their accuracy, quality, and integrity.
• Interface with manufacturing, Shipping & Receiving, and Procurement on process discrepancies.
• Review and process Deviations, ECRs, and ECOs.
• Support the CAPA program.
• Support ISO qualifications (audits, training, and documentation).
• Conduct quarterly reviews of Quality standards with cross-functional teams—reviewing training records, documentation, and repeat standard failures.
• Create SOPs/procedures, review change controls, conduct internal audits, perform risk assessments, and provide training.
• Comply with all guidelines and procedures pertaining to the protection of the Company’s Information Assets, Security, and Systems, as well as those of its clients.
• Advocate for high Quality standards amongst peer organizations.

Requirements

• Bachelor’s degree preferred.
• Certification in quality assurance is a plus.
• Minimum 3 years of experience in quality assurance or a related field.
• Good written and oral communication skills.
• Detail-oriented and organized.
• Excellent data collection and analysis skills.
• Knowledge of handling regulatory and Certification of Conformance (CoC).
• Must be authorized to work in the US; CCI does not currently sponsor visas.

Pay

$67,000–$77,000 yearly salary.

Potential for minor travel.