QA Specialist

Full-time position in Sunnyvale, CA, US

About the role

The QA Specialist implements company and regulatory quality standards company-wide. Audits and reviews quality data according to established procedures that drive proactive corrective actions. Responsibilities include inspections, document creation and management while driving continuous improvements within processes. Work is generally independent and collaborative in nature. Typically requires 2-4 years of related experience.

Responsibilities

• Collaborate with other departments to deal with Quality issues that may arise.
• Coordinate with internal team to track, process, and drive internal or external RMA for assigned customers until closure.
• Engage and collaborate with suppliers to drive nonconformance quality issues.
• Perform receiving inspection, in-line/outgoing inspection, and first article inspection for assigned customers.
• Ensure Quality system compliance, track, and create quality reports for customers.
• Facilitate meetings with stakeholders; utilize leadership to gain resolution.
• Chart, evaluate, and report data for quality system metrics.
• Assist in creating, updating, and managing documents while ensuring their accuracy, quality, and integrity.
• Interface with manufacturing, Shipping & Receiving, and Procurement on process discrepancies that arise.
• Review/Process Deviations/ECRs/ECOs.
• Support the CAPA program.
• Support ISO qualifications (audits, training, and documentation).
• Quarterly review Quality standards with cross-functional teams – reviewing training records, documentation, and repeat standard failures.
• Creation of SOPs/procedures, change control review, conducting internal audits, risk assessments, and training.
• Comply with all guidelines and procedures pertaining to the protection of the Company’s Information Assets, Security and Systems, and that of its clients.
• Advocate for high Quality standards amongst peer organizations.

Requirements

• Bachelor’s degree preferred.
• Certification in quality assurance is a plus.
• Minimum 3 years of experience in quality assurance or related field.
• Good written and oral communication skills.
• Detail-oriented and organized.
• Excellent data collection and analysis skills.
• Knowledge of handling regulatory and Certification of Conformance (CoC).
• Must be authorized to work in the US; CCI does not currently sponsor Visas.

Work Environment

• Office environment.
• Potential for minor travel.

Pay

$67,000 - $77,000 yearly salary