QA/QC Supervisor
About the role
As the QA/QC Supervisor, you will lead the QA/QC Project Team, setting clear expectations and actively coaching and developing direct reports. Ensure that the First-in Inspection process effectively reduces risk and minimizes cost due to fabrication and installation errors. Promote resolution of quality issues with the Project Team and monitor all quality issues to ensure systematic problems are addressed. Actively audit the execution of the Project Specific Quality Control Plan to ensure adherence to company Standard Operating Procedures.
In this role, you are responsible for the direct oversight, coordination, and execution of Quality Assurance and Quality Control activities across a defined group of projects within a limited geographic area. This position provides hands-on leadership, daily project interface, and real-time quality risk management for active fabrication shops and field sites, serving as the primary QA/QC leadership presence for all assigned projects.
Supervises Quality Control Inspectors, QA/QC Level II VT, QA/QC Administrative Staff, and QA/QC Subcontractors.
Responsibilities
- Plans and conducts analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component.
- Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
- Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
- Engages with the General Contractor’s Quality Assurance Manager for inspection planning, project compliance, non-conformance management, and quality audits.
- Provides project quality expectations to new inspectors.
- Attends weekly project update meetings with the project group, including upcoming activities, status, and deadlines.
- Reviews all purchased products or components and provides input on whether to accept the product and future purchases from the vendor.
- Documents data obtained during all quality assurance activities, consistent with company policies and procedures.
- Communicates significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
- Prepares reports to communicate involvement and results of quality assurance activities.
- Maintains a working knowledge of government and industry quality assurance codes and standards.
- Develops new approaches to solve problems identified during quality assurance activities.
- Prepares and presents technical and program information to team members and management.
- Directs technical and administrative workers engaged in quality assurance activities.
Project & Field Oversight
- Serves as the primary QA/QC point of contact for all projects within the assigned geographic area.
- Provides day-to-day leadership to shop and field QC personnel supporting those projects.
- Conducts routine jobsite and fabrication shop visits to verify compliance with ASME codes, project specifications, customer requirements, and company QA/QC procedures.
- Actively participates in system walkdowns, hold-point inspections, pressure tests, and turnover readiness reviews.
Staffing & Resource Management
- Ensures QC staffing levels align with current and upcoming project workload.
- Assigns inspectors and QC personnel based on project risk, complexity, and schedule.
- Mentors and coaches QC staff to ensure consistent inspection practices, proper documentation, and professional interaction with field teams.
Issue Resolution & Risk Control
- Leads the identification, documentation, and resolution of nonconformances, installation defects, documentation gaps, and code or specification deviations.
- Ensures NCRs, corrective actions, and re-inspection activities are handled promptly and effectively.
- Acts as the escalation point for unresolved field quality issues.
Coordination & Communication
- Works directly with Project Managers, Superintendents, Fabrication leadership, Safety, Engineering, and Regional QA/QC leadership.
- Provides regular status updates on quality trends, staffing needs, high-risk systems, and project readiness for testing and turnover.
Program & Compliance
- Ensures all local projects follow the company’s QA/QC Program, welding and brazing programs, Inspection Test Plans, and customer/site-specific requirements.
- Supports audits, client inspections, and third-party verification activities.
Requirements
- Associate degree (A.A.) or equivalent from a two-year college or technical school; with 10 years of overall experience and/or training; or equivalent combination of education and experience.
- At least 8 years of experience in Quality Control focused on ASME B31 piping codes, industrial and commercial construction, fabrication, welding, non-destructive testing, or similar fields.
- 5+ years in construction QA/QC preferred in industrial construction, process piping, semiconductor/high-purity environments, or hydronic HVAC/mechanical systems.
- 3+ years in a leadership or supervisory QA/QC role.
- Current certification in accordance with AWS QC-1 as a Senior Certified Welding Inspector (SCWI), Certified Welding Inspector (CWI), and/or ICC Mechanical – Commercial Certification preferred.
- Minimum 5 years’ experience as a Certified Welding Inspector (CWI).
- At least 3 years of experience leading and managing direct reports.
- Proficient understanding of ASME Section IX BP&V Code and experience creating and reviewing welding procedures and welder or brazer qualifications.
- Ability to read, write, and problem-solve; make quick decisions; interpret data and analyze results; effective written and verbal communication is essential.
- Ability to speak effectively before groups of customers or employees of the organization.
- Excellent time management and communication skills; highly professional, organized, and trustworthy team player.
- Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Moderate experience with business and software technologies including MS Office, Google Workspace, Adobe, Bluebeam, Box.
- Proficiency in English required; Spanish preferred.
- Regular and routine attendance.
Skills
- Proactivity / Initiative: Recognizes what needs to be done and accomplishes it with minimal supervision.
- Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
- Insight: The ability to gather and make sense of information that suggests new possibilities.
- Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
- Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
- Big Picture: Understands and contributes to the organization’s short- and long-term business strategy.
- Motivation / Dedication: Commits to excellence in pursuing unselfish goals, takes responsibility, and shows personal humility.
- Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and feedback; demonstrating openness to learning and change.
- Problem-Solver: Ability to identify, analyze, and solve problems in support of personal, group, department, or organizational objectives.
Physical Requirements
- Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required include close vision and ability to adjust focus.
- Regularly required to sit; use hands to finger, handle, or feel; and talk or hear.
- Frequently required to reach with hands and arms.
- Occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
Schedule
Monday through Friday, beginning between 6:00 am and 7:00 am and ending between 4:00 pm and 5:00 pm, with one hour for lunch. Eight hours per day is required, and occasional overtime may be necessary due to business needs.
Travel
75–90% travel to and from the primary office, fabrication facilities, and project sites within the assigned geographic area.
About Us
ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain over 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance, and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems.
ACCO is a 100% employee-owned ESOP with a family-oriented feel, where several employees have worked for twenty-five, thirty, or even over forty years. The company is known for its intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.