QA/QC Specialist - IGM Clinical Admin

Job Description

Essential Functions:

• Promotes compliance with regulatory requirements of the laboratory, raising awareness of CAP/CLIA, Joint Commission, and NYS Testing requirements.
• Serves as General Supervisor as defined by CAP/CLIA guidelines and Lab Supervisor as defined by New York State testing guidelines as applicable.
• Assists with inspections and inspection readiness throughout the year.
• Ledges group training for education of lab staff in performing quality control and quality assurance responsibilities.
• Captures the IGM Quality Monitoring program.
• Prepares reports, investigates incidents and deficiency reports, and solves problems regarding deviations from established procedures and processes.
• Tracks and reviews laboratory documentation regarding training and competency, education, and use and maintenance of equipment.
• Captures the creation, updates, activation, and distribution of Standard Operating Procedures.
• Collaborates with supervisor and manager to coordinate process improvements and implement new workflows.
• Facilitates and leads workgroups and projects.
• Performs in-depth troubleshooting and problem-solving, predicting and avoiding problems using information from quality control checks and recommending improvements.
• Solves technical, computer, and customer service problems.
• Performs secondary technical review and verification of cases prior to sign-out to ensure accurate and timely billing and reporting.

Education Requirement

Bachelor’s degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution, or Bachelor's degree equivalent education as defined in the Code of Federal Regulations: 42CFR493.1405(b)(5)(i)(B).

American Society for Clinical Pathology (ASCP) certified as an MT(ASCP), MB(ASCP), or CG(ASCP), preferred.

Skills

• Organizational skills, attention to detail, and computer experience.
• Excellent communication skills.
• Ability to effectively decipher and present information through oral and written communication.
• Ability to foster interpersonal relationships with internal and external customers.
• Flexibility with interruptions and changing circumstances.

Experience

Two years of laboratory experience, required.

Experience in cytogenetics, molecular genetics, or molecular biology, preferred.

Physical Requirements

OCCASIONALLY: Biohazard waste, Blood and/or Bodily Fluids, Chemicals/Medications, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Decision Making, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Lifting / Carrying: 21-40 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Pushing / Pulling: 41-60 lbs, Reaching above shoulder

FREQUENTLY: Bend/twist, Squat/kneel

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Lifting / Carrying: 0-10 lbs, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting, Standing, Walking

EEO M/F/Disability/Vet