QA/QC Manager - Hyperscale Data Centers

About the role

The QA/QC Manager is a full-time, site-based Key Personnel responsible for independent quality assurance across a hyperscale data center program. The role ensures that all work is delivered in compliance with project specifications, statutory requirements, and mission-critical data center standards. The position operates independently of contractor production teams and provides end-to-end quality governance from preconstruction through to handover.

Responsibilities

• Establish and manage the Project Quality Management System (QMS) aligned to ISO 9001
• Ensure compliance with Owner requirements, QCx standards, and data center specifications
• Drive defect prevention through early-stage planning and quality risk management
• Provide independent oversight of CSA and MEP works
• Ensure full traceability of materials, inspections, and test records
• Support commissioning, IST, and operational readiness
• Deliver structured reporting to PMC and Owner teams

Scope of Services

• Preconstruction
• Develop Project Quality Management Plan (QMP)
• Define QA/QC governance, KPIs, and reporting structure
• Establish Quality Risk Register and inspection regimes (ITPs, hold/witness points)
• Review and approve contractor quality plans prior to mobilization
• Support design and constructability reviews with quality risk input
• Develop FAT strategy for critical equipment (UPS, generators, switchgear, cooling systems)
• Witness FATs and supplier audits for key packages
• Review material certifications and maintain Material Approval Register (MAR)
• Ensure full traceability of all installed equipment
• Construction Phase
• Provide full-time site quality surveillance
• Maintain digital QA/QC system (NCRs, inspections, defects, records)
• NCR & Defect Management
• Issue and manage Non-Conformance Reports (NCRs)
• Enforce RCA and corrective action close-out
• Maintain defects and punch list registers
• Escalate critical issues impacting safety, quality, or program
• Commissioning & Handover
• Support commissioning readiness and system validation
• Verify installation completeness prior to testing
• Track punch lists through to closure
• Ensure O&M manuals, as-builts, and certifications are complete
• Produce Quality Close-Out Report at handover
• Reporting & Governance
• Weekly quality dashboard (KPIs, NCRs, inspections)
• Monthly quality report (trends, risks, performance)
• Chair weekly quality coordination meetings
• Participate in monthly governance reviews with PMC/Owner

Key Deliverables

• Project Quality Management Plan (QMP)
• Inspection & Test Plan (ITP) Register
• Quality Risk Register
• FAT Reports and Supplier Audit Reports
• Weekly / Monthly Quality Reports
• Commissioning Quality Status Reports
• Handover Quality Certification Pack

Qualifications

• 10+ years QA/QC experience in major construction
• 5+ years hyperscale / data center experience
• ISO 9001 QMS experience
• Strong CSA and MEP technical knowledge
• Proficiency in digital QA/QC platforms

Physical Requirements and Working Conditions

• Indoor office environment, will require work on site location
• Equipment used includes computers and standard office machines
• Essential physical tasks include:
• Ability to work on a computer and the ability to answer and speak on a telephone