QA/QC Inspector

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. With over 1,800 associates nationwide, we serve as valued partners to our customers, demonstrating ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.

About the role

The QA/QC Inspector is responsible for performing quality inspections, first article inspections, and case-related processing activities associated with incoming inventory and warehouse operations. This role supports the accurate receipt and disposition of parts by verifying compliance with quality standards, documenting inspection results, identifying trends, and collaborating with cross-functional teams to resolve quality concerns. The position also supports continuous improvement initiatives, inventory accuracy, and operational excellence throughout the warehouse.

Responsibilities

• Perform tasks as directed by the Case Coordinator/QA Lead and QC Manager.
• Assist with and learn the case management process for incoming parts.
• Perform quality inspections on First Article Inspection (FANi) parts, purchase orders, transfer orders, and RMAs.
• Process, inspect, and document First Article Inspection parts prior to receipt into inventory.
• Interpret blueprints, drawings, specifications, and supporting documentation to verify part accuracy and compliance.
• Collaborate with Customer Service, Branch Operations, Purchasing, Sourcing, and other departments to investigate and resolve quality concerns.
• Communicate quality findings and provide feedback regarding quality holds, nonconforming material, and related issues.
• Monitor recurring quality issues and identify trends for corrective action and continuous improvement opportunities.
• Work with warehouse leadership to resolve operational impacts and implement effective solutions.
• Assist with recall, quality, warehouse, and warranty inspections within the warehouse as needed.
• Maintain and follow quality and First Article Inspection standard operating procedures for QC and FAIn (SOPs).
• Support continuous improvement efforts by identifying opportunities to improve quality, efficiency, and warehouse processes.
• Maintain a clean, organized, and safe work environment and actively support 5S initiatives.
• Complete reports and documentation as requested.
• Perform other duties and special projects as assigned.

Skills

• Proficient in Microsoft Office applications including Outlook, Excel, and Teams.
• Ability to read and interpret blueprints, drawings, specifications, and technical documentation.
• Strong attention to detail and accuracy.
• Ability to collect, analyze, and document inspection data.
• Basic understanding of warehouse inventory and receiving processes.
• Effective verbal and written communication skills.
• Ability to prioritize workload and manage multiple assignments.
• Demonstrated ability to work collaboratively across departments.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently while maintaining productivity and accuracy.

Requirements

• High School diploma or GED.
• Minimum one year of experience in a warehouse environment with parts.
• Proficient computer skills, including Microsoft Office applications.
• Ability to read and interpret blueprints, drawings, and specifications.
• Knowledge of receiving processes and inventory transactions.
• Strong communication and teamwork skills.

Qualifications

Desired Education/Experience:

• Associate degree.
• Experience operating pallet jacks or powered industrial equipment.

Physical Demands & Work Environment

• Regularly required to use a computer screen and other office equipment.
• Frequently required to reach with hands and arms.
• Occasionally required to sit; walk and stoop, kneel, crouch, or crawl.
• Must be able to move/lift up to 50 pounds.
• The noise level in the work environment is usually moderate to low.
• May be exposed to temperature variations based on season.

Schedule

Normal business hours with occasional overtime. Overtime/extended hours may include nights and/or weekends.

Benefits

• Competitive pay.
• Great insurance options with low premiums.
• Paid vacation and holidays.
• 401K with company match and additional employer contribution.
• Extensive on-the-job, online, and classroom training.
• Safety-conscious work environment.
• Medical, dental, and vision insurance.
• Disability and life insurance programs.
• Flexible spending accounts.
• Paid time off.