QA Program Delivery Lead

About the role

As a QA Program Delivery Lead, you will make an impact by leading complex quality engineering and transformational testing programs that support strategic business objectives. You will be a valued member of the Quality Engineering team and work collaboratively with business executives, client stakeholders, delivery teams, technology partners, and cross-functional leadership teams.

Responsibilities

• Lead end-to-end planning, execution, and delivery of large-scale quality engineering and testing programs.
• Drive successful implementation of Test Automation, GenAI, and Data Strategy initiatives aligned with client business objectives.
• Manage complex enterprise-wide programs, ensuring scope, schedule, budget, quality, and risk management objectives are achieved.
• Build and maintain strong relationships with executive stakeholders, clients, vendors, and cross-functional teams.
• Provide program governance, status reporting, issue resolution, and strategic recommendations to senior leadership.
• Work with organizational change management to drive adoption of new processes, strategies, and technology solutions.

Requirements

• 18+ years of experience in Quality Engineering and Software Testing with strong knowledge of testing methodologies, tools, and best practices.
• 10+ years of Program and Project Management experience leading large-scale enterprise initiatives.
• Proven experience managing complex end-to-end implementations and multi-workstream delivery programs.
• Strong executive communication skills with the ability to effectively engage and influence C-level stakeholders.
• Experience aligning business strategy with quality engineering initiatives, including Test Automation, GenAI, and Data Strategy programs.
• Demonstrated expertise in program governance, budget management, risk mitigation, dependency management, and delivery oversight.
• Experience leading organizational change management and driving adoption of new processes, strategies, and technology solutions.

Qualifications

• General Insurance domain expertise.
• Experience leading enterprise-wide QA transformation programs.
• Knowledge of modern Quality Engineering practices, frameworks, and emerging technologies.
• Strong client relationship management and consulting skills.
• Experience managing distributed teams, vendors, and third-party technology partners.

Schedule

This is a hybrid position requiring 4 days per week in a client office in Charlotte, NC.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.