QA Manager

About the role

Join ALPLA, a global leader in sustainable packaging solutions, where you can build a career not just a job. We serve some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more.

Responsibilities

• Career-focused, hands-on training, and comprehensive benefits
• Competitive pay and benefits package
• Stable, growing company committed to sustainability
• Hands-on training and professional development
• Supportive and development-oriented culture
• Quality System Services
• Internal and external quality and/or food safety audits
• HACCP and other product safety risk mitigation programs
• Monthly reporting of quality and food safety system data
• Document management system optimization and standardization
• Quality Control
• Production compliance with regulatory, internal, and customer product and packaging specifications
• Customer mandated compliance documents issuance
• New product (AQP) and equipment qualification and verification activities
• Supplier quality related issues documentation and support
• Laboratory Oversight
• Quality testing equipment operation/calibration/verification, product testing, data collection, data integrity, and rework management
• Training and qualification of quality personnel
• Leading the Quality Team
• Regular quality staff meetings
• Teamwork and efficiency
• Training needs assessment and execution
• Recruiting new employees
• Performing disciplinary actions
• Annual performance evaluations
• Customer Relationship Management
• Periodic customer visits
• Primary contact for quality and regulatory related communications with customers
• Managing customer complaint process including RCA techniques and tools
• Supporting RCA process and training for other departments

Qualifications and Requirements

• 4-year degree in a STEM/technical discipline or equivalent work experience required
• Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment; experience with Coordinate Measuring Machine (CMM) preferred
• At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in a high-speed manufacturing environment with significant customer engagement experience
• Proficient with Excel, SPC software, Word, PowerPoint
• Intermediate to advanced statistical knowledge
• Ability to work well with other departments
• Able to manage multi-task environment with excellent organizational skills