QA Lab Specialist

About the role

The Lab Support Contractor provides essential operational and administrative support to the Quality team. This position is responsible for executing product audits, maintaining laboratory and product standards, supporting quality investigations, managing product samples and retains, and performing general laboratory coordination activities. The role reports to the Quality Engineering Manager and works closely with Quality Engineers, the Quality Control Operations Specialist, and the Quality Lab Coordinator. Location: Reynoldsburg, OH. Work model: Onsite.

Responsibilities

• Audit Support: Execute routine product audits in accordance with established procedures, accurately document and enter audit results into quality audit systems and applications, and communicate findings to support investigations and follow‑up activities.
• Product Processing: Process and release products from Quality Management (QM) hold status as directed, review and manage first production samples for evaluation, and organize and store retained product samples according to established procedures.
• Standards and Reference Material Management: Maintain, organize, and store product standards and reference materials; manage Product Design References (PDRs) ensuring appropriate storage and accessibility; monitor inventory and coordinate disposal of expired or obsolete standards as directed.
• Quality Investigation Support: Assist with product testing, evaluations, and analyses related to quality investigations; document product conditions through photography and visual assessments; support product sorting, rework activities, and containment actions per quality instructions; gather data and samples for assessments and root‑cause investigations; enter quality notification data into SAP.
• General Laboratory and Administrative Support: Dispose of non‑saleable products as directed, including destructive audit samples, tested products, line trial samples, and excess product samples; manage purge and disposition of retained samples, standards, and PDR materials; coordinate incoming and outgoing laboratory and quality department mail and shipments; maintain and update data files, logs, databases, and tracking systems; support overall laboratory organization, cleanliness, and inventory management.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Ability to accurately follow procedures and work instructions.
• Basic computer proficiency, including Microsoft Office applications.
• Ability to manage multiple tasks and prioritize work in a fast‑paced environment.
• Strong communication and teamwork skills.
• Experience in a quality, laboratory, manufacturing, or warehouse environment.
• Familiarity with quality systems, product inspections, audits, or sample management.
• Experience using data entry or quality management software.

Physical Requirements

• Ability to lift and move product samples and materials as needed.
• Ability to stand, walk, bend, and perform routine laboratory and warehouse activities.
• Ability to handle and organize a high volume of product samples and reference materials.

Compensation

$38,000 – $43,000 per year

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Other standard benefits as applicable