QA In-House Investigator

SUPERVISORY FUNCTION

• Oversees work of the Funeral Home liaison(s) to established standards and protocols.
• Oversees work of the department Clerk to established standards and protocols.

QUALITATIVE AND ACCREDITATION REVIEW

• Review case reports from the previous day for accuracy and provide investigator feedback.
• Ensures the correctness of data entry into the State Vital Records System (SVRIS).
• Ensures investigative documentation meets NAME standards.
• Ensures compliance with state medical examiner law.
• Ensures compliance with departmental and county policies.

INVESTIGATIVE RESPONSIBILITIES

• Work closely with the forensic pathologists and MLIs to ensure the Office of the Medical Examiner receives all pertinent investigative information.
• Ensure that all pertinent investigative information regarding medical examiner cases is entered in the appropriate location of the medical examiner database.
• Confer with law enforcement, hospitals, and mortuary officials to obtain dental records, fingerprints, X-rays, or additional specimens as necessary to identify bodies.
• Locate next-of-kin and notify of medical examiner involvement; advise family members of circumstances and causes of deaths and of processes and procedures of the medical examiner's office.

SURGE CAPACITY

• Execute the responsibilities of the department clerk as needed.
• Conduct over-the-phone release investigations when the on-duty MLI is unavailable.
• Carry out scene investigations during business hours when multiple calls for service are received simultaneously.

NON-ESSENTIAL DUTIES

• Performs related functions as assigned.

OTHER EXPERIENCE AND QUALIFICATIONS

• Ability to work independently with minimal need for direct supervision.
• Ability to communicate with family members, medical providers, law enforcement, and other professional agencies regarding recently deceased individuals.
• Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately.
• Demonstrates the ability to recognize priorities in organization of workflow.
• Knowledge and proficiency in grammar and spelling skills, medical terminology and web-based applications and other software as required by the department.
• Ability to effectively communicate with others verbally and in writing.
• Ability to work the required hours of the position.

BENEFITS

• Brown County is an E-Verify employer.

PAY

• Details about pay are not specified in this posting.

SCHEDULE

• Details about schedule are not specified in this posting.