QA Chapter Lead

About the Company

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

About the Role

The QA Chapter Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle.

Responsibilities

• Quality Strategy & Process
  • Define and maintain QA standards, methodologies, and best practices
  • Establish test strategies for functional, regression, integration, performance, and security testing
  • Ensure quality gates are integrated into CI/CD pipelines
  • Drive continuous improvement of QA processes and tools
• Leadership & Team Management
  • Lead, mentor, and support QA engineers (manual and automation)
  • Plan QA resource allocation and testing schedules
  • Conduct reviews, provide feedback, and support skill development
  • Promote a culture of quality ownership across teams within the group
• Test Planning & Execution
  • Own test plans, test cases, and test data strategy
  • Oversee test execution and defect management lifecycle
  • Ensure adequate test coverage and risk-based testing
  • Validate acceptance criteria and release readiness
  • Ensure coverage for smoke testing post release
• Automation & Tooling
  • Drive test automation strategy and framework selection
  • Ensure effective use of automation tools and test management systems
  • Collaborate with DevOps on CI/CD integration
  • Monitor test execution metrics and reporting
• Stakeholder Collaboration
  • Partner with Product Managers to clarify requirements and acceptance criteria
  • Work closely with Engineering Leads to resolve quality risks
  • Communicate quality status, risks, and metrics to stakeholders
  • Support release planning and go/no-go decisions
  • Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function

Requirements

• 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development
• Leadership experience, ideally leading QA teams for more than a year
• Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing)
• Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams
• A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience

Nice to Have

• Experience leading test framework migrations
• Familiarity with OWASP guidelines and security testing tools
• Affiliate & Partnerships Industry Fundamentals Certification by PXA

Pay

Salary Range: $130,000.00 - $150,000.00 USD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee
• Flexible spending accounts and 401(k)
• Flexible Working: Responsible PTO policy for rest and recharge; flexible environment for work-life balance
• Health and Wellness: Up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage; monthly gym reimbursement
• Restricted Stock Units (RSUs) with a 3-year vesting schedule, pending Board approval
• Investing in Your Growth: Free Coursera subscription and PXA courses
• Parental Support: 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver
• Technology Financial Support: Technology stipend for home office setup and monthly internet allowance