QA Analyst, Digital
About The Company
Gray Media is a prominent multimedia organization headquartered in Atlanta, Georgia, renowned for its extensive portfolio of local television stations and digital assets. As the nation's largest owner of top-rated local TV stations, Gray Media serves 117 full-power television markets, collectively reaching approximately 37% of U.S. television households. The company's impressive portfolio includes 80 markets with the top-rated television station and 100 markets with the first or second highest-rated stations based on all-day Nielsen ratings in 2025. Additionally, Gray Media owns the largest Telemundo Affiliate group across 47 markets, along with Gray Digital Media, a full-service digital agency providing innovative digital marketing strategies and products to both national and local clients. The organization also encompasses various video production companies, such as Raycom Sports, Tupelo Media Group, and PowerNation Studios, as well as studio facilities including Assembly Atlanta and Third Rail Studios. Gray Media is committed to delivering high-quality content and digital experiences, supported by a comprehensive benefits package aimed at promoting work-life balance and employee well-being.
About The Role
The Digital QA Analyst at Gray Media plays a vital role in ensuring the quality, functionality, accessibility, and reliability of digital products across multiple platforms including web, mobile, connected TV, APIs, and internal systems. This role involves close collaboration with product owners, developers, and business stakeholders to verify that all digital solutions meet specified requirements, perform reliably under real-world conditions, and are ready for deployment. The ideal candidate will possess a strong foundation in testing methodologies, critical thinking skills, and a keen eye for detail to identify issues early in the development lifecycle. Responsibilities include designing test strategies, executing comprehensive testing plans, documenting defects with clarity, and supporting continuous improvement initiatives to enhance product quality and team efficiency. The role emphasizes proactive communication, risk assessment, and ensuring that releases meet high standards of quality, thereby minimizing post-launch issues and rework.
Qualifications
- Minimum of 3 years of experience in software quality assurance, digital product testing, or a related field.
- Hands-on experience testing web applications, mobile applications, internal systems, or other digital products.
- Strong understanding of software testing methodologies including functional, regression, integration, exploratory, accessibility, and user acceptance testing.
- Ability to translate requirements and user workflows into effective test cases and scenarios.
- Experience validating APIs, structured data, and system integrations.
- Excellent defect documentation skills and the ability to collaborate across the full SDLC.
- Knowledge of accessibility principles and a willingness to incorporate accessibility checks into testing processes.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication abilities.
Responsibilities
- Develop and implement comprehensive test strategies, cases, and validation approaches based on requirements, stakeholder input, and product knowledge.
- Collaborate early in the development process with product owners and developers to identify risks, clarify requirements, and improve testability.
- Prioritize test coverage based on risk, complexity, business impact, and release timelines.
- Identify, document, and track defects, usability issues, and unexpected behaviors with clear reproduction steps and supporting evidence.
- Retest fixes and confirm defect resolution before release to ensure quality standards are met.
- Participate in sprint planning, backlog refinement, standups, and retrospectives to promote continuous improvement.
- Work alongside development teams to isolate issues, support root cause analysis, and improve testing processes.
- Maintain regression test suites, documentation, and repeatable QA processes to ensure consistency and reliability.
- Validate release readiness, communicate status, risks, and recommendations effectively to stakeholders.
- Monitor quality trends, recurring defects, and technical debt to inform ongoing quality initiatives.
- Identify opportunities for automation and collaborate with engineering teams to enhance test coverage and efficiency.
Benefits
- Comprehensive medical, dental, and vision coverage
- Health Savings Account (HSA) with company contributions
- Flexible Spending Account (FSA)
- Employer-paid life and disability insurance benefits
- Paid parental leave and adoption benefits
- Surrogacy benefits
- 401(k) plan with matching and profit-sharing contributions
- Employee Assistance Program (EAP)
- Voluntary benefits including hospital indemnity, critical illness, accident insurance, and supplemental life insurance
- Paid time off, including relocation PTO
- Remote work flexibility and work-life balance initiatives