PZ Lead - Shift C

About the role

Since it was founded in 1956, Williams‑Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with beloved brands such as Williams‑Sonoma, Pottery Barn and West Elm. The Olive Branch, MS distribution center is part of a supply‑chain network that includes large‑package/furniture DCs, small‑package eCommerce DCs, manufacturing upholstery factories, transportation, and sourcing offices worldwide. The Seasonal Lead Personalization‑Nights (Lead PZ) position is located in Olive Branch, MS and is responsible for training and directing a team of associates to achieve departmental production goals, controlling workflow, prioritizing team goals to meet deadlines, tracking and providing feedback on productivity and quality, researching and resolving issues, and being flexible to work in other departments as pickers/stockers as needed.

Responsibilities

• Lead, motivate, coach, and train associates to perform at their best
• Set and communicate clear goals to associates
• Support daily management of departmental duties including allocating labor, leading meetings, assigning job duties, and communicating with internal/external stakeholders
• Ensure successful departmental performance through tracking, reporting and feedback
• Create, review, and update Standard Operating Procedures (SOPs) for assigned areas

Qualifications

• High School Diploma or Equivalent
• Experience with Microsoft Office and Excel
• Excellent verbal and written communication skills
• Basic understanding of Direct to Customer (DTC) process of Supply Chain Management
• Available to work overtime and flexible schedules
• Available to work in various departments and buildings as needed
• Focus on maintaining a safe working environment at all times
• Perform other warehouse duties as assigned