Jobs · Customer Service · Colorado

Pursuit Lead III, Google Cloud

Google · Boulder, CO · 1 mo ago
On-siteCustomer ServiceFull-time

About the role

The Google Cloud Consulting (GCC) team is evolving to meet the demands of enterprise AI transformation. As a Pursuit Lead (PL), you will act as the strategic growth engine and primary services connection point for Google Cloud's most complex, large-scale customer transformations. Partnering closely with Sales leadership, this role defines the holistic services and transformation strategy for an assigned customer portfolio, driving repeatable, end-to-end success.

Responsibilities

  • Define, own, and articulate the comprehensive services and transformation strategy for a specific customer portfolio, partnering directly with the corresponding Sales leadership.
  • Architect the end-to-end customer services journey, managing the entire services life-cycle from qualification through contracting and creating proposals; leveraging a value services approach to accelerate large-scale cloud adoption.
  • Translate complex customer business goals into a defined services roadmap, scope the required professional services work, and orchestrate the engagement of the right delivery resources (Professional Services Organization and Partners).
  • Cultivate and maintain strong executive relationships across the customer portfolio, acting as a trusted advisor and thought leader on Google Cloud's service offerings and transformation capabilities.
  • Drive the successful execution and governance of signed Professional Services engagements to ensure timely project delivery, consumption acceleration, and achievement of expected business goals.

Requirements

  • Bachelor's degree in a technical or business field, or equivalent practical experience.
  • 10 years of experience in customer-facing roles within the cloud or enterprise technology domain.
  • Experience in Google Cloud Platform (GCP) technologies, services, and adoption frameworks.
  • Experience with executive-level customer relationships (e.g., acting as a strategy advisor or portfolio leader).
  • Experience managing agreement pursuit and service agreement life-cycles (e.g., agreement qualification, agreement scoping, proposal development, agreement negotiation).

Preferred qualifications

  • MBA or Master's degree in a relevant field.
  • Experience developing holistic services strategies and repeatable solutions across a customer portfolio.
  • Experience collaborating across large, complex internal organizations (Sales, Professional Services Organization (PSO), Partners) with the ability to provide thought leadership, business, and industry acumen.
  • Ability to drive business outcomes and consumption acceleration through governance and execution oversight of signed engagements.

Benefits

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $174000 - $253000 (USD) + 20% bonus target + equity + benefits

Pay

US: $174000 - $253000 (USD) + 20% bonus target + equity + benefits

Schedule

In this role, you will be expected to be on the customer site approximately 40% of the time.

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