Purchasing Support Specialist P-Card Administrator

About the role

Under limited supervision, this position is responsible for a variety of duties in support of the Purchasing department, with primary emphasis on administering the Company Commercial Purchasing credit card (P-Card) program. The role manages the day-to-day activities of the P-Card program and serves as the operational control point for cardholder support, WORKS administration, spend controls, MCC/restriction troubleshooting, exception implementation, reconciliation monitoring, reporting, auditing, and policy communication across business groups.

Additional duties include supplier coordination to ensure materials, supplies, and equipment are shipped and delivered on the dates required, as well as coordination with Purchasing, production, engineering, and quality assurance to expedite deliveries of material requirements.

Responsibilities

• Manage the Company P-Card program with accounts of over 375 cardholders; duties include assigning and maintaining spend control profiles, maintaining cardholder/manager relationships by Company business group.
• Serve as the main customer service representative, fielding calls for unblocking accounts for approved merchants, transaction disputes, password resets, generating spend reports, and other functions as required.
• Administer Bank of America WORKS day-to-day operations, including login name reminders, password resets, user/group/approver changes, verification ID support, cardholder-manager relationship maintenance, and training/program communications.
• Perform audits of P-Card transactions, cardholders, card activity, account status, inactivity, potential misuse, restricted purchases, split transactions, and documentation compliance.
• Support audit activities and audit requests from various Company businesses (e.g., Internal Audit, government accounting) as well as third-party audit firms hired by GA.
• Own and administer the P-Card SharePoint site, including maintaining current policies, procedures, training materials, forms, and communications to ensure accessibility and compliance across all Company business groups.
• Contact suppliers and transportation companies to ensure materials, supplies, and equipment are shipped and delivered as required.
• Coordinate with all required internal departments to expedite material requirements.
• Maintain records and files pertinent to Purchasing information, compile, record, and track pertinent Purchasing data.
• Respond to routine verbal and written requests for information from internal sources concerning Purchasing data and status of material activities; may participate in responding to non-routine requests.
• Maintain strict confidentiality of sensitive information.
• Perform other duties as assigned or required.

Requirements

• Typically requires a high school diploma or equivalent and six or more years of experience supporting a procurement department.
• Must be customer-focused and have a considerable understanding of procurement principles, concepts, practices, and standards.
• Ability to follow policies and procedures as well as general instructions and recognize deviations from accepted practices.
• Strong organizational, verbal, and written communication skills to accurately document and report findings.
• Strong interpersonal skills to effectively interface with all levels of employees and outside representatives.
• Strong computer skills, including competency in Excel, Word, and PowerPoint.
• Ability to work independently or in a team environment, as well as work extended hours and travel as required.
• SAP ERP system experience desirable.
• Experience administering Bank of America WORKS or a similar commercial credit card/payment-management platform preferred.

Pay

Hourly salary range: $56,180 - $83,518

Schedule

Full-Time