Publications Manager.1

ESI is seeking a Publication Manager to support one of our customers.

PLEASE NOTE: CANDIDATES MUST RESIDE IN WASHINGTON DC PROPER!

Responsibilities

• Defines and develops the overall business and operational strategy of the business process outsourcing area to optimize profitability and client satisfaction as well as meet corporate objectives and goals.
• Works with business development and information technology project team members to identify and respond to large, complex potential and current client needs.
• Meets with client(s) senior management to develop alliances, convey to client understanding of client business and related infrastructure.
• Prepares, recommends, and oversees development of operating and personnel budgets.
• Monitors spending for adherence to operational strategies and budget plans, including performing and/or overseeing budget analysis, including involvement in contract negotiations in conjunction with business development and application team.
• Forecasts future requirements for delivery resources.
• Oversees vendor analysis and negotiations and manages vendor delivery in accordance with contract specifications.
• Reviews existing business process outsourcing strategies and proposes changes/new strategies to gain efficiencies, increase quality and reduce costs in all facets of the outsourcing process.

Qualifications

• Ten (10) or more years of business process outsourcing, consulting, or systems implementation experience, including working with business processes, information technology applications and infrastructure, and reporting procedures.
• Eight or more years of leadership or supervisory experience.
• Strong communication, presentation, and negotiation skills with the ability to strategically assess clients’ business, identify improvement opportunities and convey understanding to the client.
• Strong analytical and business process development skills.
• Ability to conceptualize, design, develop and apply business and management consulting applications and services and to define specific solutions within an abstract environment.