Public Works Clerk

Duties and Responsibilities

• Provide front-line customer service to residents, contractors, and internal staff by answering phone calls, responding to email inquiries, and greeting visitors in a courteous and professional manner.
• Receive, log, and process public works requests, service orders, permits, and complaints using departmental software and track progress to resolution.
• Maintain accurate records and files, both electronic and paper, including maps, contracts, maintenance logs, inventory records, and permit documentation.
• Prepare, proofread, and distribute routine correspondence, memos, agendas, meeting minutes, reports, and public notices.
• Aid with accounts payable and receivable tasks such as processing invoices, tracking purchase orders, preparing deposit documentation, and maintaining petty cash as authorized.
• Cook up and distribute routine correspondence, memos, agendas, meeting minutes, reports, and public notices.
• Aid with scheduling for field crews, track work orders, and assist supervisors with data entry and reporting related to projects and maintenance activities.
• Attend and assist with Parks, Trails, and Recreation commission monthly meetings on Thursday evenings.
• Attend and assist with Cherry Hills Village Art commission meetings during regularly scheduled hours.
• Afford assistance with Parks, Trails and Recreation commission and Cherry Hills Village Art commission events and other City held events throughout the year.
• Facilitate and administer the City's Recreational Reimbursement program.
• Perform other administrative duties and special projects as assigned to support department goals and City initiatives.

Required Qualifications And Skills

• A high school diploma or GED required; an associate’s degree or coursework in public administration, business, or a related field preferred.
• One (1) or more years of office, administrative, or customer service experience preferred, ideally in a municipal or public works environment.
• Demonstrated proficiency with standard office software (word processing, spreadsheets, email) and comfort learning department-specific applications and databases.
• Strong verbal and written communication skills, including the ability to prepare clear reports, records, and public-facing materials.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks and deadlines with minimal supervision.
• Customer service orientation with the ability to maintain professionalism and composure when interacting with the public and contractors.
• Valid driver’s license and satisfactory driving record required.

Core Competencies for Public Works Clerk Positions

• Integrity and discretion in handling sensitive records and confidential information.
• Problem-solving and basic analytical skills to identify and escalate issues appropriately.
• Collaboration and teamwork, working effectively with colleagues across departments and external partners.
• Customer-focused mindset and responsiveness to resident needs and inquiries.
• Adaptability and flexibility in a service-oriented municipal environment.
• Able to obtain Notary Public Commission.

Salary, Benefits, and City Incentives

Competitive pay corresponding with applicable qualifications and experience. The hourly salary range is $28.04- $37.85 (annual salary range is $58,314- $78,724).

Comprehensive benefits package including medical, dental, and vision insurance.

City-provided life insurance and short-term/long-term disability coverage.

Generous paid time off, paid holidays, and additional floating holidays.

Opportunities for professional development, training, and cross-departmental experience.

Work Environment

The work environment is an open concept work environment with interruptions from lobby visitors, phone calls and interoffice collaboration.

Ability to work flexible hours, including occasional weekends and overtime as required.

Join Cherry Hills Village as a Public Works Clerk

If you are organized, service-oriented, and committed to supporting community infrastructure and operations, we invite you to apply for the Public Works Clerk position.

Join a collaborative team that values professionalism, respect, and excellent public service.