Public Space Attendant (Full-time)

About the role

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property embraces the local history and heritage of the music industry in the Shoals area. As a Public Space Attendant, you will be responsible for maintaining the cleanliness, organization, and overall upkeep of the hotel's public areas. You will ensure that the hotel's guest-facing spaces, such as lobbies, corridors, lounges, restrooms, and event spaces, are clean, welcoming, and well-maintained at all times. This position plays a vital role in delivering an exceptional guest experience by ensuring that all public spaces reflect the hotel's high standards of quality and hospitality.

Responsibilities

• Be the Heart of Hospitality: Perform routine cleaning of all public areas, including lobbies, hallways, restrooms, meeting rooms, elevators, stairwells, and other spaces as required.
• Keep Things Running Smoothly: Ensure that public restrooms are stocked with necessary items such as paper towels, toilet paper, soap, and other amenities. Restock supplies as needed.
• Respond to Guest Needs: Assist guests by providing information on the location of hotel facilities and respond to specific requests for additional services as needed.
• Team Collaboration: Work closely with housekeeping and maintenance teams to address any issues with public spaces and to ensure timely completion of tasks.
• Ensure Cleanliness & Efficiency: Perform regular checks of public spaces to ensure cleanliness and report any necessary maintenance or repairs to the appropriate department.

Benefits

• Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
• Employee Recognition: Participate in employee rewards and recognition programs.
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!