Public Space Attendant

What You'll Do

• Maintain the cleanliness and appearance of all public areas, including the lobby, restrooms, fitness center, pool area, elevators, stairwells, hallways, and employee areas.
• Sweep, vacuum, dust, mop, polish, and empty trash throughout assigned areas.
• Clean and sanitize public restrooms, including toilets, sinks, mirrors, countertops, and floors.
• Restock restroom, pool, and public area supplies to ensure they are always guest-ready.
• Respond promptly to guest and team member requests with a positive, service-focused attitude.
• Inspect public areas regularly and report maintenance concerns or safety hazards immediately.
• Keep cleaning equipment and supplies organized, clean, and in good working condition.
• Assist with special cleaning projects and support other housekeeping responsibilities as needed.
• Participate in cross-training opportunities and perform additional duties assigned by leadership.

Qualifications

• Previous housekeeping or custodial experience is preferred.
• Ability to communicate effectively with guests and fellow team members.
• Ability to work independently while maintaining high standards of cleanliness and organization.
• Must be dependable, punctual, and committed to providing exceptional hospitality.
• Must be able to safely perform the essential functions of the position.

What Success Looks Like

Guest Service: Creates a warm, welcoming environment by responding to guests professionally, courteously, and promptly. Takes pride in keeping public spaces clean, inviting, and ready for every guest.

Teamwork & Professionalism: Works collaboratively with fellow team members and other departments. Maintains professional appearance, attendance, punctuality, and a positive attitude. Demonstrates flexibility by assisting wherever needed to support the team.

Quality & Attention to Detail: Consistently meets Margaritaville Hotel Nashville's cleanliness standards. Takes ownership of assigned areas and notices the little details that make a big difference. Completes assigned tasks accurately and efficiently.

Safety: Follows all hotel safety, security, and emergency procedures. Reports unsafe conditions, maintenance concerns, or security issues immediately. Uses cleaning products and equipment safely and responsibly.

Physical Requirements

• Frequently stand, walk, bend, stoop, reach, and lift throughout the shift.
• Regularly push or pull housekeeping carts and equipment.
• Lift and carry up to 30 pounds regularly and occasionally up to 50 pounds with assistance.
• Work indoors and outdoors, including the pool area, in varying temperatures.