Public Service Aide

Print  Public Service Aide Salary $45,404.00 - $70,377.00 Annually Location Police Department, FL Job Type Full-Time Job Number 202500046 Department Police Opening Date 10/13/2026 Closing Date 10/28/2026 11:59 PM Eastern FLSA Non-Exempt DescriptionBenefitsQuestions To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Summary This position is a non-sworn, unarmed civilian employee with no arrest powers under the direction and supervision of the Patrol Division Commander or designee. The Public Service Aide performs a variety of duties in support of certified law enforcement personnel including preliminary non-violent investigations, minor crime scene processing, traffic direction, staffing the front desk, and other non-emergency law enforcement activities in order to allow sworn police personnel to handle higher priority incidents and provide a more efficient and effective response to calls for service. Performs other work as required, but will not have direct contact or involvement with criminal suspects. Essential Job Functions Conducts traffic control in the capacity of a traffic control officer in accordance with FSS 316.640(4) while remaining aware of conditions and behaviors that might adversely affect the safety of the motoring traffic and pedestrians.Familiarizes themselves with the location and purpose of the street and traffic signs within the assigned area and establishes personal control by performing all signals and movements with precision and by ensuring drivers obey signals.Conducts and controls traffic movement consistent with the safety and rights of others.Interacts with general public while responding to non-emergency and non-in-progress calls via telephone and in person.Monitors the police radio; answers assignments when called, clearly and concisely communicates with dispatchers and other field units as needed.Conducts preliminary investigations for non-violent/not-in-progress crimes.Interviews victims and witnesses, collects sworn statements/affidavits, and writes case reports.Processes minor crime scenes and collects and submits evidence as needed.Investigates traffic crashes as assigned and issues associated uniform traffic citations.Issues parking citations.Provides emergency medical assistance in non-crime situations.Assists with front desk duties as needed.Testifies in court as needed.Operates department vehicles safely in accordance with state traffic laws.Transports vehicles to and from Fleet Maintenance and other locations as needed.Delivers supplies to field personnel as needed.Delivers items to various department vendors and retrieves completed items from said vendors.Promotes crime prevention by initiating contact with businesses and residences, explaining applicable laws, soliciting cooperation in crime reporting, and creating a good rapport.Performs routine office tasks such as typing, filing, faxing, telephoning, and photocopying.Prepares reports, maintains logs, and completes forms as requested.Inspects vehicles cited for a violation of FSS 316.610 as requested.Performs other related job duties and administrative tasks as assigned. Qualifications And Ksa's High school diploma or equivalent; or an equivalent combination of education and experience. Must be at least 18 years of age. Special Qualifications Valid Florida Driver’s License with acceptable driving record.Must successfully complete at least eight (8) hours of instruction in traffic control procedures through a CJSTC approved program or through a similar program offered by the local sheriff’s department or police department.Must obtain Notary Public upon hire. Knowledge, Skills, and Abilities: Knowledge of City and State ordinances and applicable laws and precedents.Knowledge of the procedures, duties, and responsibilities of the operational unit as assigned.Knowledge of English, spelling, and arithmetic.Skill in dealing tactfully and effectively with citizens in a wide variety of situations.Skill in effective communication both verbally and in writing.Skill in the use of computers and applicable software programs.Ability to understand and interpret complex written and oral instructions.Ability to establish and maintain effective working relationships with associates, City Staff members, and the general public.Ability to operate various office equipment such as computer, copier, multi-line telephone.Ability to establish and maintain effective working relationships with other agencies, employees, and the general public.Ability to and able to work in inclement weather conditions such as rain and heat. Additional Information The work is medium work, which requires exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires standing or sitting for sustained periods of time; walking or moving from one work site to another; manual dexterity to pick, pinch, type, or otherwise work primarily with fingers; mental acuity including the ability to make rational decisions through sound logic and deductive processes; hearing to receive detailed information and to make the discrimination in sound; and the ability to express ideas by means of the spoken word and have close visual acuity. Additionally, the following physical abilities may be required: Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.Crouching: Bending the body downward and forward by bending leg and spine.Kneeling: Bending legs at knee to come to a rest on knee or knees.Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Requires substantial use of upper extremities and back muscles.Pulling: Using upper extremities to exert force in order to draw, haul or tug objects.Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.Reaching: Extending hand(s) and arm(s) in any direction.Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles. Work is typically performed in an office and outdoors in varying work sites, where the employee is exposed to dust, dirt, and occasional inclement weather. Work is typically performed in a dynamic environment, where the employee is exposed to change and responsive to changing goals, priorities, etc. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. The City of West Melbourne has the right to revise this job description at any time. This job description does not constitute a written or implied contract of employment. The City is an onsite employer. While limited remote or flexible scheduling may occasionally be available at management’s discretion, all positions are based at City facilities and may be adjusted to onsite schedules at any time. The City of West Melbourne is an Equal Opportunity Employer. The City of West Melbourne is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and transgender status), national origin, age, disability, genetic information, or any other status protected by applicable law. The City of West Melbourne is a Drug-Free Workplace. The City requires all applicants who are provided a conditional offer of employment to successfully complete pre-employment drug testing as a condition of hire. A positive test result or refusal to test will result in withdrawal of the employment offer. In compliance with the Americans with Disabilities Act, the City of West Melbourne will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. We value our employees’ dedication, and it shows in our rewards. The City of West Melbourne offers competitive pay, great benefits, medical coverage, Florida Retirement System (FRS) options, and tuition reimbursement. Our health and welfare plans are available to all full-time employees and part-time employees who work 25 or more hours per week. The City of West Melbourne is proud to have received Cigna’s Silver Level Health Workforce Designation for demonstrating a strong commitment to improving the health and vitality of its employees through a workplace well-being program. A summary of our health benefits are noted below. To learn more, please visit this link to our Employee Benefits Guide. Employer Paid Health Benefits Group Health base plan (medical and prescription)Group Dental base planGroup Vision base planGroup Long Term Disability base planGroup Life Insurance of $50,000Group Employee Assistance Program (EAP) Optional Dependent Coverage and/or Employee Buy Up The City shares the cost of Dependent Coverage for Health Insurance, if selectedEmployees may select additional coverage for dependents and/or optional health coverage, at employee cost, which includes but is not limited to:Dental InsuranceVision InsuranceVoluntary Short-Term DisabilityVoluntary Buy Up Long-Term DisabilityVoluntary Buy Up Life InsuranceSupplemental Insurance (accident, cancer, hospital indemnity)Legal Plan (MetLaw)Flexible Spending Account Additional Benefits Leave Time 10 Paid Holidays and 1 Paid Personal DayAnnual accrual of 96 hours of Sick LeaveAnnual accrual of 80 hours of Vacation LeaveMilitary leave, jury duty and bereavement leave Pay Compensation Compensation is designed to reflect the responsibilities of each role while maintaining internal equity.We regularly review pay ranges to remain competitive and provide employees with long-term stability in public service. Pension and Retirement Options Florida Retirement System (FRS) - Employees contribute 3% of their salary each month for the Pension or Investment Plan. The contribution rates for employees and employers are set by state law (approximately 9-15%).457 Retirement Plan (Mission Square) Deferred Compensation Plan and Roth IRA – Employee contributions only. Other Benefits Tuition Reimbursement – Employees may be reimbursed for classes related to career development or job skills improvement.Awards Program - Our Employee Awards Program celebrates your hard work with meaningful recognition.Safety Clothing, Equipment, and/or Boots – Issued to employees whose job duties require specialized equipment and/or clothing. 01 Are you at least 18 years of age or older? YesNo 02 Do you have a High School diploma or GED? YesNo 03 Do you have a valid Florida Driver’s License, or are you able to obtain one as a condition of hire, with an acceptable driving record? YesNo 04 If you are offered a position, are you able to provide documentation verifying your identity and eligibility to work in the United States? YesNo 05 Can you perform the essential functions of the position, with or without reasonable accommodation? YesNo 06 Are you able to work a flexible work schedule that includes nights, weekends, holidays, and includes varying shifts? YesNo 07 Are you able to perform the essential functions of this position, including working during inclement weather conditions and in emergency or disaster situations? YesNo 08 Why are you interested in working for the City of West Melbourne? 09 Why are you interested in the position for which you are applying? Please describe what interests you about this opportunity and how your experience, skills, or career goals align with the position. 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