Public Safety Officers
Vail Resorts · Beaver Creek Village, CO · 3 mo ago
Information Technology$21–$24.19/hrFull-time
Job Summary
The Public Safety Gate Attendant serves as the first point of contact for guests entering Beaver Creek Resort. This role is primarily focused on delivering exceptional guest service while providing access control, dispatch support, and basic security coordination.
Job Responsibilities
- Greet and welcome all guests in a professional, friendly, and courteous manner.
- Issue appropriate vehicle access passes and verify credentials as required.
- Enforce Beaver Creek Resort access policies and regulations.
- Support public safety operations, and communicate effectively with internal teams to maintain a safe and welcoming environment.
- Answer multiple phone lines and respond to guest service requests.
- Perform dispatch duties for guest service, security, and safety-related calls.
- Dispatch patrol units for alarms, unlocks, emergencies, and service requests.
- Maintain situational awareness and handle emergencies calmly and efficiently.
- Perform additional duties as assigned to support Public Safety operations.
Job Requirements
- High School Diploma or equivalent.
- Excellent verbal and written communication skills.
- Able to work independently with minimal supervision.
- Strong interpersonal and customer service skills.
- Basic computer proficiency.
- Proficient in spoken and written English.
- Clean driving record.
- To work outdoors in all weather conditions.
- Availability to work weekends, holidays, and evenings.
Preferred Qualifications
- Minimum of two (2) years of guest service experience.
- Knowledge of Beaver Creek Resort and surrounding areas (training provided).
- Experience in conflict resolution and de-escalation techniques.