Public Safety Officer, Northwest Community Hospital, Nights

Hourly Pay Range: $18.84 - $27.32 – The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

About the Role

This is a full-time (40 hours per week) position located at Northwest Community Hospital in Arlington Heights, IL. The schedule is nights, 6pm – 6am.

Responsibilities

• Provides unarmed uniformed security/safety-related services under general supervision and according to established policies and procedures, supporting the department’s mission to protect persons and property from harm.
• Performs duties of a bicycle patrol officer as needed.
• Patrols assigned areas of facilities and grounds on foot or in a motorized vehicle, investigating unusual occurrences.
• Reports incidents or potential loss of hospital, employee, patient, or visitor property due to fire, theft, or vandalism; involves police when necessary and assists during investigations.
• Responds to all service calls in a timely, safe, professional, and courteous manner.
• Welcomes customers to the hospital and provides directions or escorts to help them reach their destination.
• Directs vehicle traffic to prevent congestion and ensures areas like loading docks and ambulance zones remain clear of unauthorized vehicles.
• Issues parking citations and maintains records of violations.
• Physically restrains unruly patients, visitors, or individuals posing a threat, following established procedures; involves police when necessary and provides court testimony if required.
• Administers control systems to protect patient and employee valuables, hospital equipment, and supplies; monitors lost and found items.
• Ensures hospital doors and windows are securely locked and inspects equipment, alarms, fire extinguishers, and other safety devices to confirm proper operation; notifies appropriate personnel of issues.
• Investigates and documents thefts, accidents, and other incidents to gather evidence and determine involved individuals; prepares accurate and complete documentation.

Requirements

• High School Diploma or GED.
• Minimum of one year of experience in a customer-focused, service-based organization.
• Valid Illinois Firearm Owner’s Identification Card (required within 90 days of start date).
• Current CPR certification (American Heart Association or Red Cross, required within 90 days of start date).
• A valid driver’s license; if using a personal vehicle, must maintain automobile liability coverage as required by law.
• CPI (Crisis Prevention Intervention) certification (required within six months of hire).

Preferred Qualifications

• Knowledge base developed through a minimum of two years of experience in law enforcement, military, or private security.
• Experience in a healthcare environment.
• Fundamental understanding of computers, loss prevention, and fire/security technology.
• Attainment of certification by the International Association for Healthcare Security and Safety (IAHSS) for their Basic Healthcare Security Officer training course (within twelve months of start date).

Benefits

• Opportunity for annual increases based on performance.
• Career pathways to promote professional growth and development.
• Various medical, dental, pet, and vision insurance options.
• Tuition reimbursement.
• Free parking.
• Wellness program.
• Savings plan and health savings account options.
• Retirement options with company match.
• Paid time off and holiday pay.
• Community involvement opportunities.