Public Safety Officer I & II, III - Full Time - Days

About the role

Under minimal supervision, performs the duties of a Public Safety Officer I for the Public Safety department. The role involves vehicle and foot patrols, patient restraints, incident report writing, public relations, emergency preparedness, door unlocks/locks, guest assistance, access control, and de-escalation of hostile visitors, employees, or patients. The position requires a general understanding of the CCTV system and extensive radio communication among officers and dispatch to effectively respond to calls for service.

Responsibilities

• Conduct vehicle and foot patrol procedures to ensure a safer, more secure environment for employees, physicians, patients, and guests.
• Provide timely responses to calls for service with comprehensive radio communications proficiency.
• Perform incident investigations of all minor and major facility interactions, including criminal investigations.
• Complete all assigned reports, daily logs, and required forms to ensure timely and complete documentation of security department activity.
• Provide high-quality professional services to employees, patients, physicians, and guests, ensuring continuous flow of information in and out of the command center to all appropriate security personnel and emergency agencies.
• Maintain professional conduct consistent with the authority of the job and report safety violations to appropriate leadership or department personnel.
• Assist hospital personnel with disruptive and non-compliant patient restraints as requested by medical personnel.
• Respond to all audible fire alarms within the hospital facility.
• Manage access control at assigned posts.
• Demonstrate general knowledge of the CCTV system and effectively monitor all surveillance cameras.
• Maintain external relationships with local, state, and federal law enforcement agencies.
• Perform other duties as assigned by a Public Safety Supervisor or above.

Requirements

• High school diploma or equivalent certification required.
• Valid CA guard card required.
• Current CPI certification (instructor or participant) or must obtain within 90 days of hire.
• Current AHA Basic Life Support certification required. CPR acceptable for the first 60 days of employment.

Qualifications

• Preferred work history in the field of public safety/security and/or military experience is a plus.
• 6 months to 1 year minimum experience working in Security/Public Safety is preferred. Healthcare experience is preferred.
• Military experience with an emphasis in military police is a plus.
• Excellent guest relations skills required.
• Computer literacy required.
• Ability to conduct investigations, interviews, and obtain information for report writing.
• Ability to provide detailed reports of collected data and findings.
• Strong attention to detail with commitment to accuracy and quality.

Skills

• Demonstrated commitment to a strong service orientation.
• Strong interpersonal and communication skills.
• John E. Reid technique of investigation and interrogation completion is a plus.
• Understanding of CCTV footage collection, sensitivity, and follow-up.
• Ability to work under pressure and maintain efficiency and composure in sensitive situations.
• Experience with Microsoft Office.
• Ability to type 50 words or more per minute.
• Ability to establish and maintain cooperative and harmonious working relationships.
• Training in cultural diversity or sensitivity is a plus.

Pay

Hourly pay rate ranging from $21.00 to $30.16, depending on experience.