Public Safety Officer I - Armed (AMG Clinic Aurora)

About the role

The Public Safety Officer I - Armed position at Advocate Medical Group (AMG) in Aurora, IL, is a part-time role with benefits eligibility. The schedule may vary based on operational needs, requiring commitment to working both Sunday and Monday.

Responsibilities

• Provides security services with professionalism, fairness, and compassion.
• Ensures traffic control and monitors visitor conduct.
• Assists with information, directions, and physical help.
• Prevents, responds to, and investigates workplace violence.
• Responds to service calls involving combative or threatening individuals.
• Serves as a primary resource for de-escalation.
• Plans, prevents, practices, and responds to emergencies.
• Investigates incidents and completes timely reports.
• Delivers security awareness education to team members.
• Liaises with law enforcement and first responders.
• Maintains Department uniform and equipment in good repair.
• Performs routine patrols and audits of Interim Life Safety Measures.
• Manages patient valuables and conducts thorough contraband searches.
• Communicates effectively with all team members, patients, and visitors.
• Trains in various security protocols and equipment use.

Requirements

• Security Officer Healthcare Certification (CHSO) from IAHSS.
• A valid driver’s license and FOID/CCW license.
• Current Illinois 40-hour armed course with semi-automatic pistol endorsement.
• Passing scores on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire.
• Ability to communicate effectively and defend self and others in case of physical confrontations.
• Physical fitness and ability to lift up to 35 lbs. and operate firearms.

Qualifications

• High School Diploma or GED.
• Typically requires 1 year of experience in a security, related public safety, or customer service area.

Skills

• Mature judgment and sound reasoning.
• Quick assessment and appropriate action-taking in dangerous situations.
• Effective verbal and written communication.
• Computer proficiency (Microsoft Word, Excel, navigating a web page, and database entry).

Benefits

Advocate Health offers a comprehensive suite of Total Rewards, including:

• Paid time off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Defined contribution retirement plans with employer match.
• Programs that invest in career development.

Note: Eligibility for programs may depend on FTE or status (e.g., full-time, part-time, per diem, temporary, etc.).