Public Safety Officer
Why We Need You
The Public Safety Officer is responsible for maintaining a safe and secure environment by being alert to potential threats through patrols and electronic surveillance, responding to emergency incidents, disturbances, and requests for assistance in accordance with the Crisis Management Plan and department policies and procedures.
- Responds to emergency incidents such as bomb threats, fires, natural disasters, power or equipment failures, lost children, medical incidents, disorderly persons or disturbances, robberies, or other violent acts, and animal escapes.
- Ensures smooth operation of garage entry and exit process, providing excellent customer service with garage operational issues and taking immediate and effective action to minimize service disruptions.
What You’ll Accomplish
- Participates in regularly scheduled staff meetings and trainings to ensure working knowledge of the Crisis Management Plan and proficiency in all emergency procedures to effectively respond to threats to the safety and security of staff, guests, and property.
- Successfully participates in mandatory trainings including Management of Aggressive Behavior, CPR/1st Aid/AED for Adults, Children and Infants, Blood Borne Pathogens, and Crowd Manager to comply with state and federal regulations and effectively execute emergency procedures during incident response.
- Patrols Museum to ensure the safety & security of staff, volunteers, interns, guests, and property; being alert to potential threats and taking appropriate action in accordance with the Crisis Management Plan and departmental policies and procedures.
- Expeditiously responds to all incidents, disturbances or requests for assistance, including but not limited to those noted above, to minimize potential threats to the safety and security of staff, volunteers, interns, guests and property.
- Compiles detailed incident reports to maintain documentation of incident response and outcome.
- Thoroughly documents incident response and activities using the iTrak report writing program, conducting limited investigations as needed in order to compile accurate and detailed information.
- Operates and monitors CCure 9000 & Victor Client CCTV to monitor access and security alarms to effectively respond to alarms and ensure a safe and secure environment.
- Operates and monitors Skidata garage system to ensure smooth garage entry and exit process including but not limited to assisting guests at payment kiosks and entry/exit and troubleshooting hardware and software issues.
- Maintains efficient garage entry and exit process by monitoring garage and driveway activity, taking appropriate action including but not limited to closing the garage to incoming traffic, working with State Police to control traffic, and assisting guests with alternate parking arrangements.
- Performs other work related duties as required by Manager.
Schedule
Tuesday - Saturday
How We Work
- Values: Mission-Focused: We inspire a lifelong love of science in everyone. Audience-Driven: Everything we do begins with the people we serve. Innovative: We are curious, take smart risks, share responsibility, and own outcomes. Generous: We offer time and energy towards common goals.
Salary Range
$18 USD - $21 USD
Equal Employment Opportunity
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.