Public Safety Dispatcher

Responsibilities

• Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.
• Dispatches Officers to areas according to needs or in an emergency in accordance with established procedures and/or the orders of the Officer-in-Charge.
• May relay orders of the Officer-in-Charge in accordance with established rules and procedures.
• Informs the Officer-in-Charge of all Public Safety activity taking place during the shift.
• Follows established procedures and/or the orders of the Officer-in-Charge in making outside calls to fire, police, etc.
• Answers telephone and radio calls. Notifies the Officer-in-Charge of non-routine situations and notifies Officers of routine situations which are then handled in accordance with standard procedures.
• Makes a daily check of communications equipment as to number, operability and condition, and reports to the Public Safety Director.
• Maintains Security logs, journals and files; maintains electronic records.
• Assists in orientating and training new dispatchers.

Qualifications

• High School Diploma.
• Requires the ability to read and write, to use arithmetic and to meet and deal effectively and courteously with the public, students, faculty and staff.