Public Safety Dispatcher
Position Description
The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interview callers and gather details to determine needed resources; identify and dispatch appropriate law enforcement and relay critical information using dispatch equipment; process and type complete and accurate caller information and disseminate it in both typewritten and verbal form; monitor and maintain up-to-the-moment status of all emergency personnel; receive and process field requests from officers to run driver's licenses, registrations, warrant checks, and criminal histories; run queries for wanted persons, vehicles, and property; maintain records and files; enter warrants in internal and external systems; and perform related work as assigned.
Qualifications
- High School Diploma or GED from an accredited institution and two (2) years of working in a Police and/or Emergency dispatch center
- Prior law enforcement dispatching experience preferred
- AZ Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required
- Valid Arizona driver's license upon hire
- Bilingual (Spanish) highly desired
- Prior experience with heavy telephone or emergency dispatching experience preferred
- Minimum 35 wpm net typing
- Prior experience using word processing and PC applications required
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, standing, walking, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Working Conditions are in an office setting. Depending on assignment some travel may be required.
Job Information
Closing Date: Open until filled
Hiring Salary: $26.60 D.O.E.
Applications reviewed weekly, with first review June 11, 2026
Full Salary Range for Position: $26.60-$37.24 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.