Public Health Technical Assistance Lead

Job Type Full-time Description Lantana Consulting Group, Inc. provides services and software for standards-based health-information exchange. We have established ourselves as a trusted leader in the industry with two decades of expertise in developing and deploying technical specifications and interoperability solutions. As a rapidly growing distributed, employee-owned company, we hire exceptional talent nationwide and offer flexible remote work arrangements. We take pride in our mission to improve public health and quality of care. Primary Purpose Combines senior public-health expertise with strong skills in program implementation, client engagement, and communication. Leads a blended team of onboarding coaches who support healthcare facilities that are onboarding to reporting National Healthcare Safety Network (NHSN) Fast Healthcare Interoperability Resources (FHIR)-based digital quality measures. Continuously improves and scales the onboarding model for technical assistance, manages risks and escalations, and serves as a senior point of contact with client leadership. A Successful Candidate Will Do The Following Provide strategic and operational leadership for public-health technical assistance and onboarding activitiesDirect the day-to-day work of onboarding coaches who support healthcare facilities; establish clear expectations for facility engagement, onboarding activities, documentation, issue management, follow-up, and escalation Onboard new coaches and coach them through complex facility situations Align facility-level work with program prioritiesTrack onboarding status across facilities; identify recurring issues and systemic barriers across facilities; recommend program-level improvements Assess onboarding issues and engage technical, clinical, epidemiology, informatics, policy, security/privacy, or other subject-matter experts to resolve Maintain sufficient understanding of public-health surveillance, healthcare-data reporting, interoperability, and FHIR-based exchange to guide the team and resolve technical problemsFacilitate discussions with healthcare facilities, NHSN teams, electronic health record (EHR) developers/vendors, jurisdictions, health information exchanges, and other implementation partners Synthesize facility-level experience into program-level insights and recommendations Develop and oversee presentations, status reports, decision materials, and other communications for client and program leadership Capture lessons learned from waves of implementation and incorporate them into future onboarding approaches, tools, and guidance Requirements Bachelor’s degree and at least nine (9) years of progressively responsible experience in public health, epidemiology, healthcare quality, healthcare data reporting, or a related fieldExperience managing work from cross-functional teams without direct supervisory responsibilityExperience leading complex initiatives regarding public health, healthcare, or health IT implementation or technical assistance Experience working directly with healthcare organizations, public-health agencies, jurisdictions, laboratories, reporting organizations, or similar external stakeholders Strong client-facing communication skills, including experience presenting complex implementation issues, risks, and recommendations to senior stakeholders Ability to successfully complete a federal Position of Public Trust Level 5 background investigation, meet all eligibility criteria, and maintain the required clearance throughout employment Preferred Qualifications Master's degree and a minimum of seven (7) years of relevant experience Familiarity with healthcare interoperability, EHR-based reporting, FHIR, electronic public-health reporting, or related concepts in health-information exchange Experience supporting CDC, NHSN, or other federal public-health programs Three or more years of experience managing people Additional Information We are a remote organization, but we prioritize in-person collaboration during key events such as our annual company meeting. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.For this position, the candidate must reside in the United States. Salary Description $105,000 - $125,000