Public Communications Specialist II

About the role

The City of Colorado Springs is seeking a creative communicator who thrives on collaboration and wants to make an impact on employee engagement and organizational culture. The Public Communications Specialist II leads the City’s internal communications efforts by managing and expanding strategies that keep employees informed, connected, and engaged across departments.

Responsibilities

• Develop, manage, and deliver internal communication programs, tools, and campaigns that support organizational culture and employee engagement.
• Produce clear and timely content for internal channels, including newsletters, intranet, email updates, and employee-focused initiatives.
• Elevate employee voices by coordinating storytelling, highlighting accomplishments, and supporting cross-department communication needs.
• Advise departments on effective internal communication practices and ensure consistency with City messaging.
• Maintain City’s website, ensuring content accuracy, clarity, accessibility, and alignment with strategic communication goals.
• Write and revise web content using digital best practices, plain language, and accessibility standards.
• Collaborate with departments to gather information, support content needs, and ensure a positive and user-centered online experience.
• Other duties as assigned.

Requirements

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

• Bachelor’s degree from an accredited college or university with major coursework in communications, journalism, marketing, or a related field.
• Three years of full-time, professional experience in public relations, journalism, communications, digital content creation, or marketing experience.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.

• Experience coordinating employee engagement initiatives, events, and messaging.
• Experience managing internal platforms (such as SharePoint or intranet sites).
• Experience using newsletter marketing systems.
• Experience with digital communications and website content management systems.
• Experience or training in crisis communication.

Skills

We are looking for candidates who demonstrate strategic communications planning, digital communications, marketing, and community relations, with a strong focus on internal communications. Digital tools including newsletter production/editing systems, website content management systems (CMS), and basic web standards and best practices are essential.

Benefits

Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page.

Pay

$31.75 - $38.12 hourly.

Schedule

Full-time, classified position.