Public Benefits Specialist - Entry | Bilingual Required English/Spanish
Oregon Department of Human Services · Portland, OR · 4 wk ago
Human ResourcesFull-time
About the role
Opportunity awaits! Step into a role where your efforts directly empower Oregonians to rise above poverty—become a key player in the Self-Sufficiency Program and facilitate access to vital services that foster equity and well-being. As a Public Benefits Specialist - Entry, you will work in our East Portland office on NE Glisan Street assisting Oregonians in person.
Responsibilities
- Be the first face of contact in most field offices for Oregonians and provide a welcoming environment for families to interact with the department.
- Support the infrastructure of the office by supporting the day-to-day operation.
- Assist Oregonians by providing support with the online Oregon Eligibility system, for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs in person, by phone or email to resolve any questions or concerns.
- Assist Oregonians through a trauma informed lens.
- May have duties that include financial desk responsibilities.
- Provide support for the business functions within the office.
- Learn more about our programs, as your work providing services will be through the Self-Sufficiency Program (SSP).