Public Benefit Specialist
O.N.E Purpose
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity
CAREER OPPORTUNITY OFFERING: Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $18.65 - $20.50/hr. based on experience
This position is located On-Site at Jupiter - Jupiter Medical Center in Jupiter, FL*
Essential Job Functions
- Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions
- Effectively communicating with the patient to obtain documents that must accompany the application
- Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
- Documenting all relevant actions and communication steps in assigned patient accounting systems
- Maintaining working knowledge of all state and federal program requirements; sharing information with colleagues and supervisors
- Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates
Employment Qualifications
- Minimum years and type of experience: 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues
- Other knowledge, skills, and abilities preferred: Understanding of Revenue Cycle including admission, billing, payments and denials; Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification; Knowledge of Health Insurance requirements; Knowledge of medical terminology or CPT or procedure codes; Patient Access experience with managed care/insurance and Call Center experience highly preferred
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
Employment Qualifications (continued)
- Minimum Education: High School Diploma or GED
- Combination of post-secondary education and experience will be considered in lieu of degree
- Certifications: CRCR within 9 months of hire
Pay & Benefits
This position pays between $18.65 - $20.50/hr. based on experience
This position is located On-Site at Jupiter - Jupiter Medical Center in Jupiter, FL*
Employment Qualifications:
- Minimum years and type of experience: 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues
- Other knowledge, skills, and abilities preferred: Understanding of Revenue Cycle including admission, billing, payments and denials; Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification; Knowledge of Health Insurance requirements; Knowledge of medical terminology or CPT or procedure codes; Patient Access experience with managed care/insurance and Call Center experience highly preferred
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
Employment Qualifications (continued):
- Minimum Education: High School Diploma or GED
- Combination of post-secondary education and experience will be considered in lieu of degree
- Certifications: CRCR within 9 months of hire
Pay & Benefits:
- Employment Disclaimers – Ensemble