Public Area, Housekeeping (Full Time)

About the role

The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel’s cleanliness in a clean and orderly manner. The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.

Responsibilities

• Owns lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
• Takes initiative to add a personalized experience for the guest
• Works effectively and contributes positively to a team
• Maintains all public restrooms, ensuring proper cleanliness and supplies
• Cleans all mirrors and glasses; inside of windows; all vents in assigned areas; stocks all paper supplies in restrooms and storage closets; wipes, cleans all marble and tables and dusts all surfaces
• Vacuums carpets including rugs on service landing when needed or applicable
• Reports damage or malfunction in hotel rooms/areas
• Responds professionally, politely, and efficiently to requests from guests
• Maintains equipment in a proper state of cleanliness
• Uses hands to lift, carry, or pull objects that may be heavy
• Maintains excellent grooming and uniform standards
• Reads, understands, and follows all department policies

Requirements

• Warm and caring personality; previous housekeeping experience is an asset
• Basic understanding of the English language
• Able to anticipate and focus attention on guest needs by being professional and welcoming
• Lifting requirements up to 25 lbs.
• Carrying of objects weighting up to 50 lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Skills

• Ability to lift and move objects weighing up to 50 lbs.
• Excellent organizational skills and time management
• Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Benefits

• Premium preferred provider medical/drug/vision benefits at competitive prices
• Employer-paid coverage for group life and accidental insurance coverage ($7,500)
• 401(k)/retirement saving plan & matching program
• 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
• Complimentary meals in our employee dining facility
• 50% discounts at hotel restaurants
• 30% discount on retail items at our Fairmont Store
• 30% discount on services offered in our Spa Without Walls
• Employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)

Pay

$25.89 USD per hour

Schedule

Full-Time