Public Area Attendant (Housekeeping)

About the role

The Public Area Attendant ensures the cleanliness and upkeep of all public areas, including restrooms, elevators, and lobbies, to maintain high-quality standards. This role supports guest services by responding to requests and performing additional cleaning tasks to exceed guest expectations.

Responsibilities

• Maintain cleanliness in all public areas of the hotel, including restrooms, lobbies, and elevators, to meet high standards of quality.
• Respond to guest requests for items such as rollaway beds, refrigerators, and other amenities, and assist with turndown service when needed.
• Clean back-of-house areas and provide assistance to hotel staff, such as vacuuming offices and checking room status.
• Maintain inventory levels for public areas, such as towels for the fitness center, and notify the supervisor when supplies are low.
• Consistently monitor public areas to ensure a high level of cleanliness is maintained throughout the hotel.
• Perform additional cleaning projects as directed by the supervisor, such as carpet or tile and grout cleaning.
• Follow brand standards and ensure all duties are performed to meet or exceed guest expectations.

Qualifications

• One+ month of related experience preferred
• Strong attention to detail, with the ability to complete tasks with speed and accuracy
• Ability to work independently with minimal supervision

Work environment

• Requires standing, walking, bending, and stooping for extended periods, up to 8 hours a day
• Must be able to lift, push, or pull loads weighing up to 30 lbs
• Flexible schedule, including availability for weekends, evenings, and holidays, based on hotel needs
• Primarily indoor work, cleaning public areas and back-of-house spaces

Pay

$23.50 per hour

Benefits

• Medical, dental, and vision coverage
• Paid time off (PTO)
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks