Public Area Attendant

About the role

The Nines, Portland—a luxury hotel housed in the historic 1909 Meier & Frank building—seeks a Public Space Attendant to maintain the cleanliness, order, and welcoming atmosphere of lobby, common guest areas, parking lot, and public spaces. This role is central to creating an environment where guests and team members feel kindness, hospitality, and excellence.

The Nines embodies Portland’s creative, locally obsessed spirit through its dual culinary destinations (Urban Farmer steakhouse and Departure rooftop pan-Asian cuisine), onsite honeybees, hydroponic gardens, a house butcher, and 400+ locally curated artworks, including the iconic Bird Song chandelier.

Responsibilities

• Maintain cleanliness and order in lobby and common guest areas, parking lot, and public spaces.
• Provide prompt and courteous service to guests.
• Complete daily, weekly, and quarterly cleaning checklists.
• Dust and polish furniture, fixtures, thresholds, baseboards, railings, elevators, stairwells, and window frames.
• Vacuum and spot-clean carpeting, upholstery, and drapery; remove gum from surfaces.
• Clean and shine all glass and metal surfaces.
• Empty trash receptacles, polish, replace trash bags, and remove trash to dumpster.
• Clean offices as assigned.
• Clean and stock public restrooms with supplies.
• Clean public and service elevators (inside and out).
• Complete restocking and cleaning duties by performing opening and closing side work as instructed.
• Maintain a clean, professional appearance with a cheerful and courteous demeanor at all times.
• Notify housekeeping leadership, maintenance, or MOD of malfunctioning equipment, supply needs, or damage to floor coverings/upholstery.
• Attend all departmental meetings to enhance communication and product/service knowledge.
• Respond to customer inquiries and comments in person and by phone with timely, knowledgeable information.
• Follow all safety guidelines to ensure the protection of self, associates, and guests.

Requirements

• No formal education required.
• No prior experience required.
• Ability to meet standard appearance and cleaning standards.
• Basic understanding of cleaning methods, implements, and chemicals.

Physical Demands

• Frequent lifting of cleaning supplies up to 30 lbs.
• Frequent pushing and pulling of equipment (30–50 lbs.).
• Frequent carrying of supplies up to 30 lbs.
• Frequent bending to start machines and load chemicals.
• Ability to stand and walk behind floor-care equipment for the full shift; continuous standing may be required.
• No driving required.

Benefits

• Complimentary cafeteria for all associates.
• 401k matching.
• Hotel discounts at marriott.com.
• $50 monthly TriMet subsidy.

Location & Commute

The Nines is located in downtown Portland, adjacent to MAX light-rail lines and the Portland Streetcar, making it accessible by car, public transit, bike, or walking.