Public Area Attendant

About the role

Join Accor, a global leader in responsible hospitality with over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. As a Heartist®, you will work in a caring, supportive environment with opportunities for growth, career development, and meaningful experiences for customers, colleagues, and the planet.

Responsibilities

• Clean all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices
• Clean rooms or floor corridors when necessary
• Clean all hotel windows
• Clean carpets and mop floors
• Clean and treat marble surfaces
• Wipe walls and ceilings; carry and arrange furniture
• Vacuum and dust curtains
• Clean chairs and carpets
• Ensure maintenance and cleaning of devices used in public areas; learn how to use these devices and use them
• Carry materials needed by the Housekeeping Department from the storage house or warehouse
• Empty garbage in general areas
• Make up rooms when necessary
• Immediately hand over lost and found items to the Housekeeping Office
• Immediately report suspicious persons or packages to senior managers for security purposes
• In restaurants, bars, rooms, and ballrooms: vacuum, shampoo, and clean windows
• Be familiar with security and protection methods
• Attend vocational training
• Maintain cleanliness, friendliness, and hygiene
• Perform all tasks assigned by seniors
• Take part in Emergency Response Teams
• Report all breakdowns identified in your section to seniors
• Predict environmental impacts of activities and purchased equipment; join activities to protect biological diversity; share responsibilities to increase environmental knowledge and carry on necessary trainings; ensure minimum consumption of all stuffs and equipment (paper, printed out, etc.)
• Implement warnings and departmental trainings to save energy inside the facility; carry on decisions taken for saving energy; predict environmental and energy efficiency effects on purchased equipment
• Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment
• Carry out all responsibilities related to quality management systems implemented at the facilities
• Carry out all other duties assigned by managers and hotel management not specified in the job description

Qualifications

• Education: At least a high school or vocational diploma
• Experience: Can learn the job in a few months and enhance knowledge in one year
• Foreign Language: Not expected
• Courses and Training: Not expected
• Computer Literacy: Not required
• Skills: Expected to know standard work routines and general rules; required to possess certification for the job if necessary; expected to use basic tools and devices related to the job