Public Area Attendant

About the role

MAJC is the Hospitality AI Agent built for shift workers and operators—one platform designed for how the industry actually runs. It helps reduce the 72% annual hospitality worker churn rate by connecting operators and workers on a single platform. Free for team members, subscription-based for operators at $4.99 per operator seat per month, with unlimited matches and no per-click bidding wars.

MAJC Trading Card profiles let you meet the human behind the resume, while Academy and Community features lift retention. The MAJC Agent empowers your team with real-time support, ensuring they have the right answers when it matters most.

Responsibilities

• Hire, train, and retain hospitality teams using MAJC’s skills-based matching and shift-fit culture tools.
• Utilize MAJC Trading Cards to showcase worker skills, certifications, and work history.
• Engage with MAJC Academy for five-minute lessons and real certifications that appear on Trading Cards.
• Participate in moderated community channels for workers and operators to share insights and support.
• Leverage the Hospitality AI Agent for 24/7 personalized support on policy, recipes, and scheduling.

Requirements

• Experience in hospitality roles (e.g., line cook, bar manager, sous chef, barista).
• Willingness to build and maintain a MAJC Trading Card with skills, certifications, and work history.
• Ability to engage with MAJC Academy for upskilling and leadership development.
• Interest in participating in a community of peers who understand shift work.

Benefits

• Free MAJC Trading Card for every hospitality worker, with no app-store tier or premium upcharge.
• Portable profile that travels with you when you change jobs—choose what work history carries forward.
• MAJC certifications from Academy courses automatically added to your Trading Card.
• 24/7 access to the Hospitality AI Agent for policy, recipes, and scheduling help in clear language.
• Moderated community channels for workers and operators to connect and share experiences.
• Subscription-based model for operators with no per-click bidding—unlimited matches at $4.99 per seat per month.

Testimonials

Andrew Zimmern, Chef, Author, Restaurateur and Television Personality:

“MAJC is transforming hospitality by giving leaders the tools, mentorship, and community they need to build stronger, more sustainable teams.”

Sarah King, Chief People, Darden Restaurant Group:

“MAJC helps hospitality professionals grow. Through upskilling and leadership development, it gives teams the tools for long-term success.”

Erika Bongort, Chef and a Certified Cheese Professional:

“MAJC reshaped how I lead. The mentorship gave me practical tools, real confidence, and a community that supports both personal growth and better leadership.”

Amy Hammond, Restaurant Manager and Hospitality Trainer:

“Being part of MAJC feels like belonging. The supportive community and shared experiences have led to real connections that last beyond the program.”

MAJC Universe

Built from hundreds of operator conversations, MAJC is designed specifically for hospitality, not as generic AI. Features include:

• 100+ hospitality experts contributing to the platform.
• 18+ interactive hospitality courses available through MAJC Academy.
• 4 connected products on one profile: Jobs, Academy, Community, and the Hospitality AI Agent.

Example Profiles

Andrea Simmons – Bar Manager with seven years of experience across Brooklyn and Hudson Valley.

• Strengths: Cocktail program, cost control, floor mentor.
• Work style: Heads-down prep, talkative on the floor, coaches by example, tracks pour costs weekly.
• Looking for: Bar Manager, Beverage Director, or Independent venue roles (full-time).
• Growth goal: Move from bar manager to beverage director within 18 months, with a sommelier track on the side.
• Background: Maison Premiere Brooklyn, The Long Island Bar Brooklyn, Troutbeck Amenia.
• Fun fact: Serves her grandfather’s Negroni recipe at the bar—same proportions, same gin, since 1994.

Marcus Reyes – Sous Chef with nine years of experience across Austin fine dining and high-volume Italian.

• Strengths: Line lead, wood-fire, menu R&D.
• Work style: Leads by example on the line, writes prep lists the night before, keeps the pass quiet during the rush.
• Looking for: Sous Chef, Chef de Cuisine, or wood-fire kitchen roles (full-time).
• Fun fact: Keeps a pocket notebook of every 86 and fire drill from the last three years—still uses it on new menus.

Sofia Tran – Lead Barista with five years in Portland specialty coffee.

• Strengths: Espresso program, training, latte art.
• Work style: Patient trainer on the bar, opens with dial-in, closes with tasting notes the team can repeat.
• Looking for: Lead Barista, Coffee Director, or training-focused café roles (full-time).
• Fun fact: Judged a regional latte-art throwdown and still pulls practice shots before every shift.