Public Area Attendant

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. We are a fun, energetic, and enthusiastic team with a passion for delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and much more.

At HEI, we are dedicated to building a diverse and inclusive workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply. You may be the perfect candidate for this or other roles within our organization. We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Maintain the building to ensure a safe and clean experience for hotel guests, associates, and vendors.

Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors with cleaning agents by extending arms over head to reach all above areas.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Clean ashtrays and empty trash.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, and the public.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers choices for your physical, mental, and financial wellness.

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick, and Holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, Spousal, and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.

Specific details and eligibility of these programs vary by location and employment status.